Quickstart problem

**GK User** Wed Oct 20, 2010 2:49 pm

I tried to install de quickstart and after put the correct mysql informations, this error appeared:

Access denied for user 'usertvgames'@'%' to database 'bancotvgames' SQL=-- -- Dumping data for table `jos_banner` -- LOCK TABLES `jos_banner` WRITE

Template: Gamebox
My site: http://www.tvgames.com.br/installation/index.php

How Can I fix that?

**GK User** Wed Oct 20, 2010 3:31 pm

you should correct the given link for security reasons!

**GK User** Wed Oct 20, 2010 4:08 pm

you need to set the file permissions before you run the quickstart.

**GK User** Wed Oct 20, 2010 4:47 pm

how I set it where the file?

**GK User** Thu Nov 18, 2010 1:06 am

i have same problem - all my permission is ok - and still having problem with installation

**GK User** Thu Nov 18, 2010 1:46 am

you set the file permissions in you uploading client. http://forum.joomla.org/viewtopic.php?p=1587189. her you can what files/folders you need to change

**GK User** Thu Nov 18, 2010 2:51 am

If you can change permissions on files, please contact your host provider.