mod_gk_register issue

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GK User
Fri Aug 31, 2012 3:27 pm
Hi guys, greetings from France!

I have an issue with the register mod, it just messes up the whole site when I try to publish it: I have the white page with the error:

Code: Select all
Fatal error: Uncaught exception 'Exception' with message 'Le fichier XML n'a pas été chargé' in /homepages/13/d170499892/htdocs/locker-room/joomla/libraries/joomla/form/form.php:2014 Stack trace: #0 /homepages/13/d170499892/htdocs/locker-room/joomla/modules/mod_gk_register/mod_gk_register.php(20): JForm::getInstance('/homepages/13/d...', '/homepages/13/d...', Array) #1 /homepages/13/d170499892/htdocs/locker-room/joomla/libraries/joomla/application/module/helper.php(175): include('/homepages/13/d...') #2 /homepages/13/d170499892/htdocs/locker-room/joomla/libraries/joomla/document/html/renderer/module.php(107): JModuleHelper::renderModule(Object(stdClass), Array) #3 /homepages/13/d170499892/htdocs/locker-room/joomla/libraries/joomla/document/html/renderer/modules.php(39): JDocumentRendererModule->render(Object(stdClass), Array, NULL) #4 /homepages/13/d170499892/htdocs/locker-room/joomla/libraries/joomla/document/html/html.php(371): JDocumentRendererModules->render('register', Array, NULL) #5 /homepages/13/d170499892/htdo in /homepages/13/d170499892/htdocs/locker-room/joomla/libraries/joomla/form/form.php on line 2014


Any help?

Plus, I can't get the "Login whit Facebook" button to work, what am I missing?
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GK User
Sun Sep 02, 2012 11:02 am
The facebook feature now works properly, but I still can't get the mod_gk_register published, it just ruins the site.

Please help if you can. Thanks.
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Konrad M
Tue Sep 04, 2012 8:50 am
Hi,
can you give us url to your site ? And what template and joomla version do you use ?
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GK User
Tue Sep 04, 2012 10:35 am
Hi Konrad,

sure, I'll just publish the module so you can see what's happening: http://www.locker-room.fr. The template is League News, on joomla 2.5.6.
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Konrad M
Wed Sep 05, 2012 11:28 am
Did you install quickstart package or only template in existing joomla installation? Please try unistall gk_register module and install it again. And send me pm with access to your joomla bakcend and ftp.
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GK User
Wed Sep 05, 2012 12:36 pm
I installed the template only, because I wanted an empty set of data. I already tried to reinstall it, without success. pm is coming soon.
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Konrad M
Fri Sep 07, 2012 12:11 pm
The reason why this happend is that you have old PHP version. Your version is 5.2.17 and recommended for Joomla 2.5.6 version is 5.3. To avoid further issues with other components please ask your hosting company to update your PHP to 5.3 version.
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GK User
Fri Sep 07, 2012 1:13 pm
Thank you for the help. I wasn't expecting such an explanation though, because I have the template installed withe the quickstart package, and the mod is published without issue there, that's why I thought the issue was not on my side: http://gavick.locker-room.fr/


I requested my hoster to do the update though.
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GK User
Mon Sep 10, 2012 9:36 am
Vikchill wrote:Thank you for the help. I wasn't expecting such an explanation though, because I have the template installed withe the quickstart package, and the mod is published without issue there, that's why I thought the issue was not on my side: http://gavick.locker-room.fr/


Nothing on this aspect?
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Konrad M
Mon Sep 10, 2012 10:34 pm
Did you install latest quickstart with no issues? Beacuse if you are talking about older, most of them didn't have Joomla 2.5.6 version. So you didn't have issues.
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GK User
Tue Sep 11, 2012 9:24 am
Yeah, I installed without any problem, and then upgraded joomla to 2.5.6.
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GK User
Tue Sep 11, 2012 3:09 pm
Konrad M wrote:The reason why this happend is that you have old PHP version. Your version is 5.2.17 and recommended for Joomla 2.5.6 version is 5.3. To avoid further issues with other components please ask your hosting company to update your PHP to 5.3 version.


OK, my hoster replied me that two versions of php are available to me: 5.2.17 or 5.4.5. I therefore upgraded to 5.4.5, hoping it would work... It did not. Please go and see: http://www.locker-room.fr/

I am totally lost...
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GK User
Wed Sep 12, 2012 1:13 pm
Perhaps do I have an hint: when I check on the extension manager of the quickstart installation, the version is GK4 1.1, while the version installed with the rest files is GK4 1.0.

I don't know if this is relevant, but still, I think it could be good to try to install the latest version, which I can't find on site... is it downloadable?
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GK User
Wed Sep 12, 2012 2:20 pm
Well, I copied the module folder from an quickstart installation to the folder of the website, it looks it now runs properly. No more error.

I still would like to download the latest version of the module, to have a clean installation, please.

I also strongly suggest you guys to update the template so people download the rest version without any issue.

Even though php looks not the be the cause of the issue, I still would like to thank you Konrad M for having tried to help me. Even though it was not a trouble-free installation, I still am in love whith your work guys, great templates. Hopefully I won't have any more trouble, and if I do you will be able to help me.

Regards/Amicalement/Um abraço
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Konrad M
Fri Sep 14, 2012 12:41 pm
Thank you for your info. I will inform our programmers about this issue.
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