Mobile menu is pulled when viewed on phone when template set 2 default

ive got the template set to always display the default in the backend and it's 50/50 for the nobile menu to pull up when viewed on a mobile device... heck i have even had the mobile menu pull up on my computer right after viewing the website on my phone...

here is my website: www.govenom.com

using the most recent version of the template.. and it is set to cache ( css compression is turned off int he backend )

is their a bug or a fix for this? this is happening far to often...
please advise...

trey

Hi
The same thing is happening with me, could you guys please tell the solution?
Thanks!!

ive entered in tickets... and i can't get a solution for this... being told by their developer that their is no issue... extremely frustrating to be honest with you.... i swear i think there is a bug with the t3 framework...

now i did just pull up on my phone and the default menu pulled... the problem with me has been maybe 50% of the town it is a crapshot as to either the mobile or default menu pulling up...

trey

...i think this template or the t3 framework has 2 bugs
1. a bug in the t3 framework and how it handles cache
2. the menu

Hi Trey
Thank you so much for your reply!! Could you please tell me in which file do I have to change to show the default menu on iphones.
Thanks Once again!!
Sandy

all you do is go to the backend and choose template manager > template sporter > then choose default menu for your options...

what version of the template are you using?

trey

Hi Trey
I have done that, all options are set to default. I am using joomla 1.6.0
Thanks!!

ok im still using 1.5.23 - not ready to make the jump to 1.6 yet...

and you're still having the issue... go download this plugin by nonumber to clear your cache out and make sure your browser is cleared as well..

trey

Hi Trey
Thankyou for your reply, I have installed the plugin, cleared the cache but still no luck, If you have a minute, could you please have a look to my website and please give me ur email(ifyou don't mind) and I will send you the admin details if you can please have a quick look.
http://rambhakt.in/hanumanji/
Thanks
Sandy

you're ok i just pulled it up on my computer and then on my phone which is a samsung galzxy and the menu pulled up fine... the site does load a little slow though...

one thing i want to make you aware if your using gavick mods... from experience they are resource intensive, heavy and they tend to slow the site down alot... my site is www.govenm.com and all of my mods are from joomla tech ( www.smartaddons.com )

just a thought
trey

...i hope gavick dsnt get mad at me for saying this...

oh you mean my site menu is working fine on your phone? I don't know why it is not working fine on my iPod but your site menu pulled up absolutely fine on my iPod!!
Thanks heaps for your help Trey, I will see what's wrong going on!!

Thanks Trey!! Finally it worked:)

For anyone checking out this post... Ive been going back and forth with the developer for the last week or so about issue's with the Mega Menu and it reverting to the mobile option. He has indicated that he hasn't seen an issue on their end; but, that it might be an issue with the core Joomla Cache Plugin ( this makes no sense to me since my install is 2.5yrs and the issue only reared it's ugly head when I installed the Sporter Template and chose the Mega Menu for default )...

The exact issue I have is this--- when the site cache gets really big/ high the menu basically crashes and isn't loaded properly... clearing the cache resolve's the issue imediately. Being that the Mega Menu is a product of the T3 Framerwork from Joomla Art- I hope they are able to touch base with them about a possible bug... I've got 2 separate site's with the similar issue.

Trey
..stay tuned...

Trey,
I got the same problem : the main menu pulls down when I use my mobile devices (set on default).
Did you find a solution for it to work normally ?
Thanks for the help.
Chris

nope i dont think they even know the issue...i wish they would eliminate the mobile option altogether... i just monitor it ever couple of day's... i think it an issue with site cache that cause's the menu to crash..

Hi Trey,
Thanks for the answer.
When you say you monitor it, what do you mean exactly?

just check the site and clear the cache...

I cleared the cache from the backend, site, maintenance, clear cache (hope that was the way).
Now :
it works on phone android 2.3.4.
BUT, still doesn't work on android 2.3.3 nor on android 3.2 !
Don't understand.
Any ideas ?

ok, found some interesting things.
I got 3 android mobile devices at home.
After clearing the cache, and setting the template on "default" layouts for everything,

• on Htc sensation : no problem with the menu
  
• on galasy S2 : the menu was still pulled down
  
• on Sony Tablet S : the menu was still pulled down.

I then realized that it was due to which "user agent" the mobile device was using.
On the Htc, Htc added an option to the settings of the browser : you can choose "mobile view" or not (great option by the way, and I really don't understand why this option/check-box is not standard for all android devices ?). The mobile view was unchecked, that was why it was working fine.
On the Samsung and the Sony Tablet, this option/check-box just doesn't exist (at least, I did not find it): therefore the browser is using the default user agent, which is Android (and not Desktop).
There is a way though to change that : use the command about:debug (see for example : http://blogs.computerworld.com/17882/an ... user_agent)
Nevertheless, even if now it can work fine on all my android devices (don't know about IPhone, sorry) the topic is not really solved, because :

• every time you kill the app (browser) or reboot your device, the browser goes back automatically on its default user agent (Android),
  
• that means that even if in the template layouts, everything is set on default and even if the mobile view is not activated : the template still detects when it's a connection from a mobile device and it pulls down the menu instead of just doing nothing and leaving it as on the desktop version !

So the question is : is there a way to really and completely turn off all mobile options of the template ?