Some problems with the mobile layout in Sporter template

I am having some problems with the mobile layout. In the template section I have the layouts as indicated below but when i use my smartphone the layout is the same as the desktop layout. Am i doing any thing wrong. Please help soonest.

iphone layout- iphone
android layout- android
handheld layout - handheld

Please give us your site URL, it will be much easier to check are you sure you don't set some option like 'force desktop view' in your smartphone browser settings ?

our url is www.spicevibes.com

This have to be something with your configuration because I've check sporter template right now on our demo server and see proper view on mobile device, in fact in your page I've got desktop version. Are you sure that you don't have any external plugins, modules related with mobile version ? Is your template updated ?

I have version 2.6 of the template. There other strange things going on with this template such as:
-random appearance of "switch to mobile version" on some pages
-some module of out of position. for example there are module i have set on the right column that will sometimes displace in the mainbody position.
- if i use the menu type " GK Extra menu" - on my front end it will appear at the back of modules

Generally i like this template but it has some problem that i would really like to get solved. I would appreciate it if you can assist me soonest with these issues.

thanks

You need to update template to latest version, then clear your cookies because probably some old information are stored there. Did you use the cache ? Wrong configuration could also causing this problem - step by step tutorial to configure cache you can find on our wiki (wiki.gavick.com)

Thanks. How can i update the template withot interferring with my personal template background, logo and personal settings. Really urgent

Upgrading templates via overriding files don't affect to your configuration but you can always save configuration via configuration manager in template settings.

can I get step by step instructions to do so. My template is really acting up and I would like to get it solved soonest.

First of all you need to move all styles that you change to file override.css, then make site backup (via akeeba backup or some other tool) and override all files via ftp connection.

Thanks bkrztuk.

But im a novice on this one. Can you explain step by step?
i can do a backup but that is as far as i know.

If you modify anything in style files you need to copy changes to file override.css then connect via ftp to your site, download latest template version and overwrite all files by uploading them to proper directory.