Jomsocial not working

Greetings,

The jomsocial part of my site is not working. I can't use the sign in or login links either, they go to a 404 page.
I'm not sure where the error is at...
Can you look at it? There is no way for anyone to register, login, sign in, or use facebook connect. Nothing is working and I have no idea why. It was working fine a few months ago.
My site URL is internationalkirtan.com
if you need to get into the backend let me know.
I'm having the people at Jomsocial look at it as well, but Im pretty sure they can't figure out why it's not working because they haven't written me back.

Hi

Please show me Your site.

my site URL is internationalkirtan.com
I said that in my previous message do you need the joomla backend login information? I don't feel comfortable posting it in the forum, send me an email...

Hi

Sorry I've missed the site url. It looks like something is preventing the register and login popup from showing. Probably some javascript conflict. Please try unpublish plugin after plugin and module after module to see which one is causing problems. If You need just links than please change them in /layout/blocks/logo.php

Code: Select all

   <?php if((GK_REGISTER || GK_LOGIN) && !GK_COM_USERS) : ?>
   <div id="gkButtons">
      <?php if($userID == 0) : ?>
      <a href="<?php echo $this->URLbase(); ?>index.php?option=com_user&amp;view=register" id="btnRegister"><?php echo JText::_('TPL_GK_MUSICITY_REGISTER'); ?></a>
      <?php endif; ?>
      <a href="<?php echo $this->URLbase(); ?>index.php?option=com_user&amp;view=login" id="btnLogin"><?php echo $btn_login_text; ?></a>
   </div>
   <?php endif; ?>


Greetings,

Here's the email I got back from Jomsocial.

Hi Eve,

What I did was updated your JomSocial Connect module as the old module is no longer working.
After updating it, the problem still happens.
Therefore i checked your facebook connect in http://internationalkirtan.com/?option=com_community to make sure the facebook login from the jomsocial frontpage is working. Unfortunately it does not even after i've tested with my own facebook app test account.

Then, i tried to off all your plugins in administrator but only leaving 4 plugins enabled:
a. User - Joomla!
b. Authentication - Joomla
c. System - Zend Lib
d. Azrul System Mambot For Joomla
These are the 4 essentials needed for making your jomsocial working well. Facebook connect does not work also.
I changed the joomla template to beez_20 and now the Facebook connect works.

There is a possibility that the template is not compatible with Jomsocial's Facebook connect. Can you refer this issue to the developers of that template: GavickPro (www.gavick.com)? They might have more insights on that matter.

-
Regards,

Aizzat
JomSocial Support Team


Sooo.....

????
I bought the template because Jomsocial was included... now they're telling me it's gavick's mistake.

Hi

The problem is that two facebook connect cannot work at the same time, so the solution is to decide which one You need: the one which came with template or the one provided by jomsocial. It's as easy as disabling the one You do not need in settings of jomsocial or template and than in plugins probably.

okay great, that completely fixed the problem with facebook connect.

Now, at the top of the template there are two links, one for signin and one for login. Both of these pages go to a 404html page. I'm not sure why there are problems with the pages. are they broken somehow?

The facebook connect feature I turned off on the template side, but for some reason it's still not working and registering users on the site yet.

And the signin / login buttons don't work.

Maybe there is some database problem or some problem with the registration process via facebook...

I found that there's a missing system plugin that may be causing the error:
System plugin for Users

I get a 500 error in the backend when looking for this file
The file users_system_plugin.xml could not be found.


Then I also got a note from the jomsocial suppport team when I kept asking them about this and he said:

What i've read here is that you aren't able to log in to your site. When I try to visit your site using the sign in/login it points out to http://internationalkirtan.com/index.ph ... w=register and you are using joomla 1.7 . com_user is the name in joomla 1.5 and com_users is the name for joomla 1.6 above.
Therefore it should be http://internationalkirtan.com/index.ph ... w=register


So there's a combination of reasons.

For the first reason... I could not find this system plugin in any of your files. So I'm going to try to look for it in other files I downloaded... I'm not sure if this is the problem at all.

For the second reason I tried using the different URL and it went to a page with a 500 error.

Hi

The links Login and Register are set is not relevant. It shouldn't be used in a first place. After clicking one of the links the popup should apper and no action of redirect should happened. Which means that one of extentions is causing a javascript conflict. Please try to unpublish extention after extention till it starts to work. The last unpublished will be the one (or only one) to blame.

This missing plugin is not a problem. I've just scanned my whole server with hundreds of working sites and do not have this file either.

Okay great, I got the popups to work. Now, my only problem is that on the login button at the top of the page has a facebook connect link in the popup window. That link goes to the Gavick facebook connect somehow.

I need to change that so that it signs in with the Jomsocial facebook login.

Everything else is configured from Jomsocial's side and I can create profiles and accounts no problem.

Maybe we can just remove the signin and login buttons? It maybe easier because they conflict with so many modules on my site that I can't use a lot of the functionality of the site!

I'm also seeing another problem now. When I click on the profile of any of the members in the gavick jomsocial members module is clicked on... on the big pictures it is supposed to go to
http://internationalkirtan.com/index.ph ... &userid=66

but instead it goes to

http://internationalkirtan.com/index.ph ... &userid=66

Do you think this is because I registered the configuration facebook connect under Jomsocial instead of with the Gavick Template. Or is this some kind of coding error somewhere.. like a bug.

I'm brand new to Jomsocial. I installed the quickstart of this template and then installed JomSocial. I cant figure out what I need to do to actually see the JomSocial portions. Nothin is showing up. My site with the demos materials is at www.catalystart.org

Please help

-- Jason