Problem with NSP G4 ver 3.3.7 - Vertical Scroller don´t work

On the home site using two modules of the NSP. The two were working. When updated to version 3.3.7 (mod_news_pro_gk4_J! 30_compatible) it stopped working. When we click the arrows in the vertical scroller nothing happens. The articles do not change.

Any idea how to solve the problem?

This is the website address.
www.publicidadejundiai.net.br / emit

Hi

Please try force disable loading javascript in one of them. If this will not work please send me an access to joomla panel.

I changed the module, but it did not work.

I sent the password to your email.

Thanks

Hi

Ok. I've investigated the problem and looks like it's not connected with javascript, which is the most common issue. Please send me an FTP access, because it looks like module is not picking all settings from database.

For your info following is the error when clicking on arrows.

Code: Select all

start_item is not defined
current_art = start_item;


Code: Select all

modules/mod_news_pro_gk4/interface/scripts/engine.portal.mode.1.js Line 59


See you around...

Hi

@normanUK, I've seen that, but if You look into the code than there is no other pages with articles, but there are articles for it.

true, I didn't check html code at all

Hi teitbite,

sorry for the delay return.

I sent the password to your email

thanks

Hi

I've asked programmers for help, becauase I cannot find a cause of the problem. Lets wait and see what would they say.

Hi

Ok. I got am answer from programmers:

Please check whether magic quotes are disabled on site, settings can not be saved because of JSON parsing error.

Hi,

'll wait, did not understand the message of the developers

thanks

Hi

This message is for You to check server settings and let us know if magic quotes are enabled or disabled in Your server settings. Than try with this option ON and OFF. Option should be available to change in php.ini file.

sorry did not understand. Now that I found out what is the magic quotes.

both in php.ini in joomla as it appears as off

Hi

Ok. Now please set it to ON and check if the problem is still there.

Thanks for the help.
I could not solve the problem with the changes.
To solve the problem I returned the module to the previous version.

Hi

Ok. If it works than it's the best way. Sorry I could not help with that