Hi,
I'm a new member with a lifetime subscription to Wordpress. I subscribed because I thought that the themes were nice and well designed, but my experience with the customer service mainly is quite bad.
- I sended several email to [email protected] in order to ask for a modification in my invoice, but after more than a month!! and several request I still have no response.
I also have other complains:
- The responses in the forum doesn't seem very fast, at least in the Wordpress forum.
- The experience with your website isn't fully satisfying....(e.g. you can't come back from "gavick documentation" unless you use the back arrows in your browser??)
I think your themes are nice but come on, these things are quite frustrating.