problem whit background image

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GK User
Fri Sep 19, 2014 3:51 pm
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HI!

The background image is not displayed and can not understand why!

I use image show gk4

www.nelbelsalento.it

Can you help me, please?
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Sat Sep 20, 2014 12:11 am
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I found this problem also, I am not an expert as others are on this forum, but I can tell you what I did to solve this problem.
I think firstly from the forum that what we are working with is a new upgraded template as the questions on here earlier do not relate to this problem.
When you look at this with firebug it is seen that the background in the header is called from gkheader and not gkheaqder.bg as it seems to have been in the old template, and you will note also that the image is under gkHeader.bg as well.
So if you go the the template.css file for this template you will find that the gkHeader is calling the colour #eee which is the grey background you have on your site. To solve this I replaced the colour being called with the line from gkHeader.nobgthat sends to the image, and just removed the .nobg and it worked.
I gather this may be a change/error that is not documented yet as the template is so new.
I then did the same with the other images for mobile and tablet. This seemed to work OK on PC but not on the other devices which I have placed a question to in this forum but as yet have not had a reply. So I am trying different things to see if I can get it to work properly until I get my answer - which I hope wont be too long.
I trust that this will help you and that I have not led you astray as I am not an expert like the others on this forum.
All the best.
Sandra
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Sat Sep 20, 2014 6:51 am
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First of all, thank you so much Sandra!
To temporarily resolve I changed the file template.css as follows:

{#gkHeader

background: transparent url ('../ images / header_bg.jpg') no-repeat center top;
}
# {gkHeader.nobg
background: transparent url ('../ images / header_bg.jpg') no-repeat center top;
min-height: 760px;
}

But I do not know if I have finally solved the problem. As in local everything works fine without making this change!

Also I have changed the files and mobile.css tablet.css because everything is working correctly.

If you want to send me the link of your site that I check it on mobile and tablet.
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Sat Sep 20, 2014 8:46 am
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I also have other problems ...
Custom html module in the class do not work … for example, see in the home site www.nelbelsalento.it the class gkTimeIcon …
In local server it work!!!

Is there a problem with hosting?
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Sun Sep 21, 2014 6:39 pm
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Hosting is ok!

I try the quickstart in a url demo www.demo.solopercento.it. The template works!!!

The template doesn't work if I install it without quickstart!!! www.nelbelsalento.it

What I don't set correctly?

Help me, please!!!
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Sun Sep 21, 2014 10:13 pm
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The class in the Html module doesn't work!!!

class="gkTimeIcon"
class="gkvoice"
class="gkalarm"
….
….

Why?
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