Redshop Error

GK User
Wed Jun 20, 2012 9:08 pm
I continue to get the error below while navigating the site; usually on the home screen.

Error: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/urropaw/public_html/components/com_redshop/helpers/redshop.js.php on line 84

How can I prevent this from happening?
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Junior Boarder

GK User
Thu Jun 21, 2012 12:05 am
There could be two reasons why you are seeing this. Either your servers memory limit is low thus needs to be increased by your host.

Or image you have used in Redshop Products Dimension is too large therefore to process it you are running out of memory again.

So either descrease the image dimensions or ask your host to increase memory_limit size in php.ini. Increase it to 48M should be enough in normal cases.

See you around...
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Platinum Boarder

GK User
Thu Jun 21, 2012 12:46 am
As for images, I haven't uploaded anything to redshop, I'm still using the Quick Start configuration. Also, the message was coming up randomly throughout the day but if I refreshed a few times it worked again. Now it doesn't work at all and is referencing another file:

/home/urropaw/public_html/administrator/components/com_redshop/helpers/extra_field.php on line 138
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Junior Boarder

GK User
Thu Jun 21, 2012 1:29 am
Can you please go to joomla config and copy paste your php settings/ php info. You might want to paste it into an text file and make a zip file out of it and attach it in here.

If errors are random then as I suggested there is high probability it is related to server settings. As there are hundreds of users who use these packages and never reported such errors.

Let us know, See you around...
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Platinum Boarder

GK User
Thu Jun 21, 2012 4:01 am
Increasing the memory limit seems to have corrected the problem. Thanks for your help.
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Junior Boarder

GK User
Thu Jun 21, 2012 5:07 am
Glad to hear you have fixed your problem. See you around...
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Platinum Boarder