Register Pop-Up doesn't work anymore

GK User
Tue Jun 26, 2012 8:29 am
Hi,

i don't know what caused it. Either the joomla update or the template update (recent version), but now the pop up doesn't show. Login works perfect.
I've also reinstalled the mod_register from the latest Rest_files

Anybody got the solution?
Thank you
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Senior Boarder

GK User
Tue Jun 26, 2012 12:07 pm
Hi,

Can you please post your site URL here?

Thanks,
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Platinum Boarder

GK User
Tue Jun 26, 2012 5:15 pm
Hi,

i've found out that it won't work if i am using a https connection... without ssl it works perfectly.
My url: www.standheizung-braun.de
The site just went live today...
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Senior Boarder

GK User
Wed Jun 27, 2012 10:37 am
Hi,

I have tried https://www.standheizung-braun.de/ and the popup worked. Can you please clarify?

Thanks,
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Platinum Boarder

GK User
Wed Jun 27, 2012 11:52 am
Hi,

sorry, forgot to mention that there is no problem with chrome.
However, Firefox and IE have problems

Kind regards
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Senior Boarder

GK User
Wed Jun 27, 2012 3:03 pm
I have checked with all those browsers and couldn't see the problem, it works well in all.

Please check again and confirm.
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Platinum Boarder

GK User
Wed Jun 27, 2012 3:12 pm
Hi,

strange thing. I've just rechecked it. Does not work with ie9 and FF13. I've already cleared cache and so on.
As soon as i change to https, this popup doesn't work anymore. Login still works in ssl mode.
I've just made the chrome update, and now it the popup doesn't work anymore in chrome

Any ideas what could be wrong?
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Senior Boarder

GK User
Wed Jun 27, 2012 3:55 pm
Since I can't see the problem so I can't guess anything as well, check my screenshot attached to confirm. Have you tried with other computers?
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Platinum Boarder

GK User
Wed Jun 27, 2012 4:21 pm
Hi,
this is the login pop up. My problem concerns the "Neuer Kunde" (aka Register) popup...
Have you also tried this?

Thank you for your patience...
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Senior Boarder

GK User
Wed Jun 27, 2012 8:08 pm
Oh I didn't notice that, I see the problem now it seems to be an issue with reCaptcha causing that problem, try disabling it and let me know.

Cheers,
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Platinum Boarder

GK User
Thu Jun 28, 2012 6:59 am
Hi,

but i do not use recaptcha... it's already disabled in global configuration. And without SSl, the register pop up appears.
Or did i miss something here?
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Senior Boarder

GK User
Thu Jun 28, 2012 12:22 pm
When I click on that link, Firebug console shows me an error message from reCaptcha, look at my screenshot to see. Can you send me a PM to provide with backend access of the site to take a look on your settings?
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Platinum Boarder

GK User
Mon Jul 02, 2012 8:36 am
Hi,

any news on my issue?
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Senior Boarder

GK User
Mon Jul 02, 2012 3:44 pm
Hi,

I have checked with a developer and he says that you should upgrade your template to the latest version to get the issue fixed, you are now having version 2.5.4 while the latest one is 2.10

Please do that and let me know if it helps.

Thanks,
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Platinum Boarder

GK User
Tue Jul 03, 2012 5:16 pm
Hi,

i did the upgrade to 2.10 a few days ago... You can check my template details. It's showing 2.10
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Senior Boarder

GK User
Tue Jul 03, 2012 8:36 pm
I have just checked again and it's still 2.5.2 http://easycaptures.com/fs/uploaded/585/9784523020.png
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Platinum Boarder

GK User
Wed Jul 04, 2012 8:07 am
Hi,

Under template information it shows 2.10
Also, the updater says that i have the latest version.

I did a manuel upgrade of the template, so i think joomla "missed" the update here.
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Senior Boarder

GK User
Wed Jul 04, 2012 12:45 pm
You're right, it's up to date now but unfortunately the issue still persists, I'm checking further with a developer and will update you soon.

Thanks,
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Platinum Boarder

GK User
Thu Jul 05, 2012 11:10 am
Thank you
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Senior Boarder

GK User
Fri Jul 06, 2012 12:37 pm
Hi,

Please try this solution and let me know if it helps:

- Open file: \modules\mod_gk_register\tmpl\default.php

- Change:
Code: Select all
if (JBrowser::getInstance()->isSSLConnection()) {
        JHtml::_('script', 'https://api-secure.recaptcha.net/js/recaptcha_ajax.js');
    } else {
        JHtml::_('script', 'http://api.recaptcha.net/js/recaptcha_ajax.js');
    }

- To:
Code: Select all
if (JBrowser::getInstance()->isSSLConnection()) {
        JHtml::_('script', 'https://www.google.com/recaptcha/api/js/recaptcha_ajax.js');
    } else {
        JHtml::_('script', 'http://www.google.com/recaptcha/api/js/recaptcha_ajax.js');
    }

Cheers,
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Platinum Boarder

GK User
Fri Jul 06, 2012 4:20 pm
Hi,

works without problems now...
Thank you very much
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Senior Boarder

GK User
Sat Jul 07, 2012 3:17 pm
You're welcome, feel free to let me know if you need any further help.

Have a nice weekend,
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Platinum Boarder


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