slideshow (Image Show GK4) loading never stop

Hello,

we have a very strange problem.
Our slideshow (Image Show GK4) doesn't load... we can see the circle, but it loading loading loading..., and nothing happens.

What can we do to fix this ?

Regard.

(Joomla 3.3.0 & Image Show GK4 ver. 1.38.1)

2014-06-12_09h55_40.jpg

Could you please post an url to your site?

Hello, thank for your answer.
And yes, but we can't see a hidden tab to put a link.
I sent you a PM.

Regard.

Is there a chance you could disable css and js compression and caching?

Is there a chance you could disable css and js compression and caching?

Oups sorry. It is disabled now.

Regard.

Hello, we just updated to 1.46

Can we reactivate the cache to see if it is working ?

Regard.

No, it is not working when css and js compression and caching is activated.

Maybe can I test them one by one ?

Regard.

Ok, the problem only appears when JavaScript compression is set to enabled.

So what why is it happening ? And what can I put on the "Excluded JS/CSS" ?

Regard.

Have you installed any 3rd party extensions?

Yes, we use acymailing, k2, admintools, akeeba backup, cache cleaner and image gallery pro.

Regard.

Hello,

where is the support ?

Regard.

Again - don't bump your question. If you would not bump it, I would reply to it 2 days ago.
Please try disabling each of 3rd party modules and check if compression works fine. Perhaps it's jQuery conflict issue. If so, this plugin might be handy:
http://extensions.joomla.org/extensions ... ipts/18327