template layout disappear ...

**GK User** Thu Jun 12, 2014 12:17 pm Reply with quote Report this post

Sometime, but more often now, the template/layout disappear on some pages.
We think Module mod_image_show_gk4 is in fault.

Do you have a idea to fix this ?
We must empty cache of the browser, and in the template several times. Wait +/- 1 minutes and it work again
We made some change and hop the template/layout disappear again.

What can we do to fix this ?

Regard.

2014-06-12_13h11_21.jpg

**GK User** Thu Jun 12, 2014 2:43 pm Reply with quote Report this post

It might be server issue. It looks like css files doesn't load. IS should have nothing to do with that.

**GK User** Fri Jun 13, 2014 12:42 pm Reply with quote Report this post

Apparently, it was a cache problem.
We don't have this error if caches and css compression is set to disabled :

2014-06-13_13h41_30.jpg

Regard.

**GK User** Fri Jun 13, 2014 12:45 pm Reply with quote Report this post

Update :

no the fault is > css compression.

We have this error of loading when this option is set to enabled...

What can we do to fix this ?

Regard.

2014-06-13_13h45_09.jpg

**GK User** Mon Jun 16, 2014 9:08 am Reply with quote Report this post

Hello,

where is the support ?

Regard.

**GK User** Tue Jun 17, 2014 1:49 pm Reply with quote Report this post

I have already asked you not to bump your questions.
Perhaps you have made some changes to css and you have an error inside. It works correctly on default template.

**GK User** Tue Jun 17, 2014 1:50 pm Reply with quote Report this post

Could you please post an url to your site, to exact place where this issue can be seen?