GK News Show Pro - No thumbnail

**GK User** Wed Dec 04, 2013 2:41 pm

Hello,

I have been trying to setup the GK News Show Pro but I´m not able to get the thumbnail to appear ...
I have the images set as featured images to the posts.
I seem to get a "Failed to load url" message for something like this: ... wp-content/themes/mytheme/css/gavern/cache_nsp/imagefilename.jpg

Thanks in advance.

**GK User** Wed Dec 04, 2013 2:50 pm

Hi,

Could you provide an URL to your website? (here or via PM)

**GK User** Fri Dec 06, 2013 10:37 am

It´s ibizahouserenovation.com

Thanks

**GK User** Fri Dec 06, 2013 1:08 pm

Did you change any theme files? because you have this path to NSP image: wp-content/themes/ibizahouserenovation/css/gavern/cache_nsp/

it should be: wp-content/themes/ibizahouserenovation/gavern/cache_nsp/

Check also your gavern/cache_nsp directory permissions - it should be 755.

If that won't help, send me a PM with the backend access to your website and i'll try to help.

**GK User** Sat Dec 07, 2013 12:53 pm

Hi,

I have tried to send a PM but the message seems to remain in the "outbox" folder, it doesn´t move to the "sent" folder. Is that ok ?

Thanks.

**GK User** Mon Dec 09, 2013 8:40 am

It's ok, the message goes to the "sent" folder when I read it.