GK grid look blank and login widow appear at the bottom

Dear Piotr,

Thanks for the email. As suggested by you i installed the quick start package. Please look at the below isses

1. The header is blank. please see the attached screen shot.
2. The login and register window appear in the bottom. (if i am right, the login comes as pop-up as per your theme?

It is urgent, please send to me the necessary details asap as it is urgent.

Many Thanks
Alwin

Hello,

If you have this kind of issues, your probably didn't install the quickstart properly. Could you send me a private message with your website backend access? Then I'll check the issue exactly.

Thanks for the reply. I reinstalled and configured it now. it is working fine now. However i have a issue. For example, for any activity post, if i click "Like" or "Favourite" or any other link, the page moves to top instead of staying in the current position with refresh of new like added. Hope you are able to understand what i mean. may be you can check it in www.lifeatuk.com.Can you please provide solution like Facebook. Also when i paste external site URL in the activity , it is not fetching the content. it is just displaying the content. Please provide the solution for these two issues urgently. Look forward to hear from you.

Hello,

I can't check the issues without backend access to your website. Ayway your issuess are connected with BuddyPress and rtMedia plugins, in our theme we don't have influence on these features, we provide only visual layer for these plugins.

Thanks for the reply.

I am sending you my site access details. Please help me on this if it is ok with you. Also I found some more issues. Following are those issues

1. Activity post : while posting link or photo, the alignment of the links (Preview and cancel) are distorted. I am attaching the screenshot for the same.

2. Activity post : in the activity post, when i embed the link, the "add link" is not posting the link activity with the external site thump nail pic and data. I am attaching the screenshot for the same

3. I want to remove the "name" displayed above the cover photo. for your reference, i am attaching the screenshot

4. When i click on the photo posted inside the post, photo opened with no close button. The page looks very bad. I am attaching the screenshot for the same.

5. Another issue is , when i open photo from the post, it displays twice. please check the screenshot.

6. Anther requirement i have is, i need a left side sidebar widget. Please guide me, how will i do it.

Please look into these issues and give us the solution urgently.


I am sending you the access details as private message.

Regards
Alwin James
Note : I am not able to attach more than thee attachment. so i am sending you as another post for rest of the screenshots.

here is the rest of the attachments.

In addition to above all issues, in the profile page before login, the profile pic is displaying twice. I am attaching the screenshot for the same. please let us know how to correct it.

Hello Piottr,

I sent you my website credentials as private message. Can you please confirm, whether you received it or not. Because it is very confusing, the message is in the outbox not in the sent message. The theme is not working without rtMedia plugin. If i enable rtMedia plugin, the login page is not working. do not know what to do. Is there any alternate for rtMedia.

Please write to me. wait for your response.

regards
Alwin

Hi,

Yes, I've received the message, but the theme works properly without the rtMedia plugin, it may also works without BuddyPress plugin. Could you send me also FTP access to your website? Because something is wrong, when I'm logged in to your website, I can't see your website frontapge (only white screen is visible).

Thanks Piotr,

I will configure the ftp account and send it to you by tomorrow. meanwhile i am reinstalling the application agin.
Yes, you are right.. whenever i keep the rtmedia active, system is not allowing us to get into the site. Will share the details tomorrow.

Thanks again
Alwin James

I disabled the rtmedia. now i am not able to upload logo and any files for that mater. would like to have your suggestions.

Regards
Alwin

Your website works properly now wihtout rtMedia. It was also a problem with your Super Cache plugin and if you've disabled rtMedia plugin you should also remove all widgets which are using rtMedia as a source (BP Latest Photos, GK BuddyPress, also grid on the frontpage).

Thanks for the feedback. What was the problem in super cache? have you changed any configuration in it? What is the alternate for rtMedia?

Also, i have changes the width the site layout to 1320px. it is reflecting only logged in pages. not the home page. Why?

Also i have uploaded the logo, it is not appearing in the home page. do you know why?

regards
Alwin

It was a fatal error, so I've deactivated the plugin, didn't change any settings. Unfortunately I don't know any anlternative for rtMedia plugin.

Regarding other issue, your logo and theme width is ok with pages other than frontpage, did you change any code from theme files? I'll check the issue exactly and let you know..

Did you solve the issue? Because Your frontpage looks good now..