Captcha Window not displaying, but working

Hello,
I am setting up K2 comments on a blog page and see that the Captcha plugin is working (it triggers the error message when trying to post) but the capture display is not visible.

This is what I have checked: Capture plugin is enabled, fresh global capture key obtained, global configuration shows default capture is Captcha-ReCaptcha, K2 Parameters shows Anti-spam protection default is Captcha ReCaptcha

Any suggestions please?

kind regards
Drew

Is the problem on your "profile" site?

Sure is

I see captcha correctly. Could you please test the site in chrome/firefox incognito/private mode?

Hello,
I have tested the same K2 item and tried to comment on the same item in 6 different browser sessions, with the site being online and offline.

In K2 items, there is no capture table displayed nor does it display when a comment is submitted. All that is displayed at that point is the error message below.

"The words you typed did not match the ones displayed. Please try again."

Tested in Firefox (latest) public and private - K2 recapture still does not show but triggers the error message
Tested in chrome public and private - same error.
Tested in Safari (same error)

Any suggestions?

kind regards
Drew

Strange - there is an error in google recaptcha js library. How did you enabled recaptcha on your site (please describe the process step by step so I can reproduce it on my machine).

Hello,

Here is the process I followed:

'Enable' plugin - Captcha - ReCaptcha
enter Public 6LevMPUSAAAAABVyupx0jYOVMyG4rBicrSdr8T9S
enter Private 6LevMPUSAAAAAFz_aM0ebdEvDNHhWmMO7pQsY4NV
System/Global config/ select 'default captcha'
K2/Advanced/Anti-spam Settings
Add public
Add private
Select theme

Additional information:
The capture is visible and working fine on the 'Contact us form'.
Only in K2 comments is the capture not visible

There appears to be a display bug in K2 that might be part of the same problem.
When in K2 Item, go to image and then browse server - the windows remains blank (and you cannot see the buttons to browse servicer). I wonder if this could be a compounding error?

Appreciate your thoughts

Kind regards
Drew

Hello,

@drdrew - could you provide an URL to your website? I need to check few things connected with reCAPTCHA.

Hello,
the site is offline so I will PM you the details.

KInd regards
Drew

Please open file html/com_k2/templates/default/item_comments_form.php and please replace fragment:

Code: Select all

<?php if($this->params->get('recaptcha') && $this->user->guest): ?>

to:

Code: Select all

<?php if($this->params->get('recaptcha') && ($this->user->guest || $this->params->get('recaptchaForRegistered', 1))): ?>

Hi I have the same problem. I've installed john's template. I tried evething on this post, but doesn't work.
the url is http://www.robertacalandra.it/

Please open file html/com_k2/templates/default/item_comments_form.php and please replace fragment:

Code: Select all

<?php if($this->params->get('recaptcha') && $this->user->guest): ?>

to:

Code: Select all

<?php if($this->params->get('recaptcha') && ($this->user->guest || $this->params->get('recaptchaForRegistered', 1))): ?>

It works with forms, but not with k2 comments

@lelardi - sorry but how it can works with other forms if this code is dedicated for K2 comments?

Hello again,
I have opened the file requested (html/com_k2/templates/default/item_comments_form.php) and already have the K2 string present.
Here is the screen capture.
What do you suggest?

Kind regards
Drew

@lelardi - sorry but how it can works with other forms if this code is dedicated for K2 comments?

Hi, this is the link where It works: http:www.robertacalandra.it
this is the link where doesn't works: http://www.robertacalandra.it/index.php ... continenze

You had opened the file in the K2 component files not the overrided one - the html/com_k2/templates/default/item_comment_form.php file is located in the template directory.

Perfect! - I never stop learning something new from your team

Thanks for being so helpful.

Kind regards
Drew