Redundant checkout forms

GK User
Thu Jun 05, 2014 11:20 pm
On the initial Checkout/Cart Page when the user fills in the "Add/Edit billing address information" and "Shopper Information" sections and hit the checkout button, they are taken to another page that requests basically the same information all over again.

How can i remove these redundant forms and have the checkout process only show the second round of forms?

This issue occurs on both my quickstart version as well as the live gk demo.

Thanks,
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Fresh Boarder

GK User
Fri Jun 06, 2014 12:31 pm
You shouldn't see this second form if the informations in first one was saved properly. Do you use our one page checkout plugin? If yes, what is your VirtueMart and template version?
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Platinum Boarder

GK User
Fri Jun 06, 2014 5:55 pm
Virtuemart version is 2.6.4
Template version is: 3.11.2vm

In terms of the one-page checkout plugin, it is enabled in the plugin manager and "one-page checkout' box is selected in the virtuemart configuration.

Thanks,
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Fresh Boarder

GK User
Mon Jun 09, 2014 11:26 am
But did you enable also our GK One Page checkout plugin?
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Platinum Boarder

GK User
Mon Jun 09, 2014 6:40 pm
If you are referring to the "System - GK One Page Checkout" plugin found inside the plugin manager, then yes, as mentioned below, it is enabled.
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Fresh Boarder

GK User
Wed Jun 11, 2014 10:29 pm
Could you provide me URL to website so I'll be able to look at this checkout process?
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Platinum Boarder

GK User
Thu Jun 12, 2014 6:24 pm
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Fresh Boarder

GK User
Fri Jun 13, 2014 11:25 am
I've added product to cart and go to checkout. Then I've filled all details for billing and shipping and access rules and click checkout. There were no additional redirect and I just go to payment view screenshot So it all works without redundant views - could you tell me where I should look to see this issue?
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Platinum Boarder

GK User
Fri Jun 13, 2014 7:49 pm
Okay, here is what happens when I go to checkout:

Checkout Page 1 screenshot - all info filled out then hit "Checkout": Image

Checkout Page 2 screenshot - a very similar screen appears that requests basically all the same information again:Image
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Fresh Boarder

GK User
Mon Jun 16, 2014 12:54 pm
Please look at my video » screencast where all is working fine with this checkout process.
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Platinum Boarder

GK User
Mon Jun 16, 2014 8:13 pm
yes it appears to work but I notice that in your screencast, you didn't check the "register" button underneath "Add/Edit billing address information ". When you select this, the second, duplicate form will still load...
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Fresh Boarder

GK User
Wed Jun 18, 2014 7:27 pm
Ok so I've did everything the same but include Register option. Please look screencast. Please also check whether the user is registered or not - you can see the username on video.
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Platinum Boarder


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