Website won't scroll on iphone / ipad (Safari Browser)

GK User
Mon May 04, 2015 10:39 am
Hi,

First of thanks for all effort. I installed the Steakhouse template yesterday on my BBQ oriented website. Now if i go to the website on iphone or ipad. I have to click the "Discover our restaurant" button before the page/website will begin to scroll at all!!

So i can't visit the site on a mobile device and just scroll through the page. I need to click the button first! This is highly annoying for potential visitors. Please fix or tell me how to fix it asap.

If you guys don't have a way to test or reproduce this issue, i can film it and put it up on youtube to show you. I also have an admin account Gavick could use to log in to the site if needed!

Thanks for all your hard work! Have a great day guys!!

greetings,

J. :D


p.s. I've tested this on iPhone 6 / iOS 8.3 , and iPad Mini 2 / iOS 7.1.3 , so no clue how it reacts on Android devices. Maybe someone else could test this.
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Fresh Boarder

teitbite
Mon May 04, 2015 3:07 pm
Could you please provide me with a URL to your website, either here or via PM (click the “Private Message” text underneath my avatar) so that I may analyze it? It is a lot easier for us to diagnose issues when we have a live site to examine.
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Moderator

GK User
Tue May 05, 2015 12:31 am
Posted the URL and login credentials to your inbox :-)
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Fresh Boarder

teitbite
Tue May 05, 2015 7:19 pm
Hi

I'm sorry, but I've just tested it on iphone 5c and iphone 6 plus and have no problems scrolling. Can You please tell me if it's happening to a frontpage only ? Try disable header and check than. Maybe if we will find what is causing it solution will be easier to found.
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GK User
Wed Jan 27, 2016 11:15 pm
I have the same problem. Scrolling is possible only after 2-5 seconds. To use the site to start from the first seconds, you need to press
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Junior Boarder

teitbite
Wed Feb 03, 2016 10:17 am
Hi

Script can only work when page is loaded fully. Maybe problem is connection or not optimised website here. Try install JotCache, to spped the site up and check it with https://developers.google.com/speed/pagespeed/ to learn what else can be done to speed it up and check if problem will still be showing then.
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