Front-page header: scrolling not working properly on iOS

GK User
Tue Mar 01, 2016 1:14 pm
Hi,

I've just installed a clean copy of the quick start template to test my hypothesis, but the problem is still prevalent: I'm unable to touch on the right hand side of the header image to scroll, i.e. if I use my left thumb to scroll on the left half of the screen, I can go up and down, but the right half is somehow "inactive."

This problem only occurs on the header when trying to scroll, but once I've scrolled down, I can touch anywhere on the screen to scroll up or down again.

I'm currently testing on iPhone and iPad - running the latest version of iOS - and both have the same issue. However, it's also worth mentioning that you're able to scroll immediately before the site has finished loaded, but I've waited until the website has finished loading (2-3 seconds) and then you're unable to scroll as described above. This makes me believe that there is some "script" loading which is causing the problem.

You're welcome to look at http://demo.host4webspinners.com/steakhouse to try it out and troubleshoot. I'd appreciate any feedback!

Many thanks.
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Fresh Boarder

teitbite
Sun Mar 06, 2016 11:48 am
Hi

Reported to programmers. Will inform you when they will answer me.
User avatar
Moderator

teitbite
Thu Mar 10, 2016 11:04 am
Hi

Programmers are having problems to recreate this issue, but it's most probably because of aside menu, so please try add this code to override.css:

Code: Select all
#aside-menu {
   display: none!important;
}
#aside-menu.menu-open {
   display: block!important;
}
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Moderator

GK User
Thu Mar 10, 2016 12:11 pm
Thanks - that resolved the issue!
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Fresh Boarder

teitbite
Sat Mar 12, 2016 3:23 pm
Hi
Glad I could help.
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