Some problems with gk_twn2 Jomsocial 2.4 template

October 08 Joomla Templates
GK User
Sun Dec 04, 2011 10:02 am
Hi,
I use your Jomsocial template and I have some problems with it. My site is http://altkurier.pl and you can find jomsocial at bookmark called "Społeczność". There are a few problems:

1) there are no notifications (number on red background) in jomsocial menu when somebody sent user a message, invite, invite to group etc. (all notifications are turn on)

2) wrong size of popup window when you try play a video from wall; look at screen
Image

3) wrong size of popup window with calendar when you try create a new event; look at screen
Image

4)profile picture of the group isn't circle; look at screen
Image

I really need some help, guys. I use Joomla 1.7.3, Jomsocial 2.4.1 and The World News II Template Jomsocial latest 2.4 theme.
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GK User
Sun Dec 04, 2011 11:24 am
Hi,

Can you please attach those images again as I can't view them here. Also provide me with backend and FTP access then I will check with details for you.

Thanks,
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Platinum Boarder

GK User
Mon Dec 05, 2011 7:27 pm
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Fresh Boarder

GK User
Tue Dec 06, 2011 7:17 pm
Dear,

It's hard for me to use your site as it's not in English. Please submit a ticket to provide me with admin account and FTP account at https://www.gavick.com/supportdesk/inde ... ets/Submit

then let me know the ticket ID.

Also give me the link to see the second issue.

Thanks
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GK User
Wed Dec 07, 2011 5:59 pm
OK, it's my Ticket ID #MRO-298-43948
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Fresh Boarder

GK User
Fri Dec 09, 2011 5:24 am
Thank you for that. However I couldn't see the installation directory of your site after connecting successfully to your hosting over FTP, I saw only folder "imcoming". Also I need link to see the second issue.
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GK User
Mon Dec 12, 2011 4:18 pm
I cannot post this information on this open forum, so write to me [my e-mail: cahir261(at)gmail.com] for details.
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Fresh Boarder

GK User
Mon Dec 12, 2011 4:30 pm
Hi,

Since you have opened a ticket (#MRO-298-43948) so please post the info to there. I can't write email to you because I won't be able to manage it. Thanks!
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GK User
Mon Dec 12, 2011 7:12 pm
ok, so now you can try to login to the site and ftp once again. Everything should works.
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GK User
Tue Dec 13, 2011 11:19 am
Is the problem already solved?
I have the same problem!

Please help ;-)

Thank you!
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Junior Boarder

GK User
Tue Dec 13, 2011 11:24 am
I have passed on this issue to a developer to check, he will update solution soon. Your patience is appreciated!

Have a nice day.
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GK User
Tue Dec 13, 2011 11:28 am
Thank you!

have a nice day!
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Junior Boarder

Konrad M
Tue Dec 13, 2011 11:37 am
Hi
About
1) Please sent invitation from your account to donlee profile. I need it to check why it is not show up.
2) Can you add some movie to wall ?
3) Try add to override.css
Code: Select all
.calendar .button {
float:none !important;
display:inline !important;
}

and remember to enabloe override.css option in template settings
4) If you are using Internet explorer you won't see image in circle becasue IE don't support CSS 3 rules for this. In Firefox everything is ok.
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GK User
Wed Dec 14, 2011 8:43 am
1) done
2) done
3) done but nothing has changed
4) it doesn't work properly in Firefox, image is circle but there are double images in profile image. I do not use IE browser but Opera 11.60. In Opera there are also double images but only one of them is circle. Look at this http://altkurier.pl/spolecznosc/groups/ ... stowa.html
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Fresh Boarder

GK User
Fri Dec 16, 2011 11:14 am
Hy!

I have the same Problem in the 1.5 template. Please help.

http://imageshack.us/photo/my-images/525/screen1le.png/
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Junior Boarder

GK User
Fri Dec 16, 2011 11:18 am
dominik26 wrote:Hy!

I have the same Problem in the 1.5 template. Please help.

http://imageshack.us/photo/my-images/525/screen1le.png/

Give me the link to check please!
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Platinum Boarder

GK User
Fri Dec 16, 2011 11:53 am
Hy!

The Problem is on my Site: http://www.autotreffen.at
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Junior Boarder

GK User
Fri Dec 16, 2011 2:20 pm
I think I will have to check it later as it is not showing the video right now for me http://easycaptures.com/fs/uploaded/650/9736683012.jpg
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Platinum Boarder

GK User
Sat Dec 17, 2011 10:29 am
I`m sorry! Now you can see it.
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Junior Boarder

GK User
Sat Dec 17, 2011 2:29 pm
and what about my site?
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Fresh Boarder

GK User
Tue Dec 20, 2011 9:45 am
Hello?

Do you have any solution for me?

Best regards,
Dominik
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Junior Boarder

GK User
Tue Dec 20, 2011 11:04 am
sorry I still haven't found any solution yet. Can you change the theme to check if the issue still happens?
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Platinum Boarder

GK User
Tue Dec 20, 2011 11:23 am
Hy!

When i change the jomsocial template to: default - it works!
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Junior Boarder

GK User
Thu Dec 22, 2011 9:02 am
Hy!

Do you have a solution for me? Please!!!
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Junior Boarder

Konrad M
Fri Dec 23, 2011 11:17 am
dominik can you send me private message with pass and login to jomsocial account ?
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GK User
Wed Dec 28, 2011 10:32 am
HY!

And now?

Best regards,
Dominik
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Junior Boarder

GK User
Mon Jan 02, 2012 2:58 pm
and what about my site? any solution?
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Fresh Boarder

GK User
Mon Jan 09, 2012 2:46 pm
Support?????? :o
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Junior Boarder

Konrad M
Wed Jan 11, 2012 10:53 am
dominik26 I asked you about acces to jomsocial. But I didn't get private message with details. Can you send it ?
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GK User
Wed Jan 11, 2012 9:35 pm
Hy!

I have send you the PN. I have send it last week first time.... :blink:
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Junior Boarder

GK User
Sat Jan 14, 2012 11:22 am
Unfortunetly, I haven't receiced any support from you, so I have to handle with my problems myself. I have managed to handle with global notifications and calendar of events, but I noticed other problems associated with the template, which I wrote about here - https://www.gavick.com/support/forums/131/12860.html
I have only one request - can someone at last help me?
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Fresh Boarder

Konrad M
Sun Jan 15, 2012 4:50 pm
13 January we relased new update for Jomsocial 2.4 for TWN II, please udate it: https://www.gavick.com/support/updates. ... ate&id=595
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GK User
Mon Jan 16, 2012 11:10 am
Hy!

I have install the new version - but the bug is still there. :geek:
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Junior Boarder

GK User
Mon Jan 16, 2012 4:20 pm
Hi

About the problem of windows height on video, please try adding this lines on ../gk_style.old.css

Code: Select all
#cWindowContentOuter {height: auto!important;}
#cWindowContent {overflow: hidden; padding-bottom: 20px;}
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Platinum Boarder

GK User
Mon Jan 16, 2012 4:59 pm
Regarding the problem on profile picture of the group isn't circle, this only happens on Opera because this browser doesn't support this feature.
To get around this issue, we choose to use dynamic bg on avatar style, but i forgot to comment 1 line.
So... my mistake. Sorry.

From the JS theme style, please open this file: ../groups.viewgroup.php and find this line:

Code: Select all
<img src="<?php echo $group->getAvatar( 'avatar' ); ?>" border="0" alt="<?php echo $this->escape($group->name);?>" />


replace using

Code: Select all
<!--<img src="<?php echo $group->getAvatar( 'avatar' ); ?>" border="0" alt="<?php echo $this->escape($group->name);?>" />-->


You might do the same on ../events.viewevent.php by replacing this line:

Code: Select all
<img src="<?php echo $event->getAvatar( 'avatar' ); ?>" border="0" alt="<?php echo $this->escape($event->title);?>" />


with this one

Code: Select all
<!--<img src="<?php echo $event->getAvatar( 'avatar' ); ?>" border="0" alt="<?php echo $this->escape($event->title);?>" />-->


Cheers
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Platinum Boarder

GK User
Mon Jan 16, 2012 8:34 pm
Hi again

To fix the problem of calendar table style, please try adding this line on ../gk_style.old.css

Code: Select all
.calendar td.button {display: table-cell; float: none; background-color: #FBFBFB!important; background-position: 0 7px!important}


This was happening because TWN2 default button class style was interfering with .button class on table td.

It should look fine now:
screen2.png
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