Boutique Template Issues!!! Login and Registration

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GK User
Mon Aug 06, 2012 5:24 am
So, I was so excited to get this template but we have been unable to register new members or login. When trying to login it says that the user is not activated or doesn't exist! While trying to register you NEVER get an email to activate your account. Please help.

Best,
Robert
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Senior Boarder

GK User
Mon Aug 06, 2012 10:21 am
Please go to user manager via Joomla! administrator panel and make sure that this new accounts are activated.
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GK User
Mon Aug 06, 2012 10:49 am
Yes all accounts that we have tested are active. But the strange thing is that no activation link is going out for the new accounts either! Hopefully we can solve this asap. We plan to launch the site this week! :)
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GK User
Tue Aug 07, 2012 8:54 am
If the link is not send you probably have problem with your Joomla mail configuration. Template is not related with any registration users settings - this is part of core Joomla!. If you try to remind your login/password you get email message ?
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GK User
Mon Aug 20, 2012 5:32 am
Both my coders just informed me that the issue is in the Boutique Template. They switched over to 3 different templates and each time we can register and receive all email activation links.

Any request while using the Boutique template that sends a user an email doesn't work such as reminders for login/password. Please help
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GK User
Mon Aug 20, 2012 9:46 am
Please send me details to your admin panel via PM. I'll check this issue.
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GK User
Mon Aug 20, 2012 9:05 pm
How exactly do I send you a PM on here??
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GK User
Wed Aug 22, 2012 5:39 pm
Please use this button on the right side of the 'Search' option.
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GK User
Sun Oct 27, 2013 6:57 am
bkrztuk wrote:Please send me details to your admin panel via PM. I'll check this issue.


I had same issue on our new site. Could you give me the solution step by step ?

Thanks
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Fresh Boarder

GK User
Mon Oct 28, 2013 8:02 am
@toplegend Did you use reCaptcha? Please look at this documentation page http://www.gavick.com/documentation/general-questions/how-to-use-recaptcha/
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