Login problem (front-/backend) after successful installation

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GK User
Wed Apr 04, 2012 12:11 pm
Hello,

I recently installed postnote template (quickstart). The website (www.serpanos.com) works fine. However, i cannot log into both the backend and frontend. I reset the super admin password (cpanel) but nothing...
I changed the password from --> mySQL--> _users --> admin but nothing again..
What is wrong?
Thank you for your consideration
Best
User avatar
Fresh Boarder

GK User
Wed Apr 04, 2012 4:22 pm
Hi,

It's weird, I guess it may be a problem with cookie as well, just try using other browsers to surf the site, if possible give me the admin account then I could take a check for you.

Cheers,
User avatar
Platinum Boarder

GK User
Thu Apr 05, 2012 12:52 pm
Hi,

Thanks for providing me with CPanel access. The problem was that you changed password directly in database but you forgot to encode it, because Joomla uses md5 to hashcode passwords and store in database, I updated it for you and it works now, will PM the new credentials for you right now.

Cheers,
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Platinum Boarder

GK User
Fri Apr 06, 2012 12:46 pm
Thanks Don!

You are the best!

Have a nice day!

Cheers

Thanos

You're most welcome, feel free to let me know if you need any other helps.

Cheers,
User avatar
Platinum Boarder


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