500 Error loading form file

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GK User
Sat Jan 19, 2013 4:01 am
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While trying to access: Template Manager: Styles :: the gk_startup - Default , I receive: 500 Error loading form file... :cheer:
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Sun Jan 20, 2013 12:22 pm
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Hi,

First of all - please check if the templateDetails.xml file in the template was uploaded correctly.
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Mon Jan 21, 2013 1:50 am
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Hi
have the same problem if i want to upload a picture in the slideshow I get the same error.
The error occurs only when uploading image

The server encountered an internal error or misconfiguration and was unable to complete your request.
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Mon Jan 21, 2013 10:55 am
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@Holoplay - probably it is connected with your server settings - please check if you have enabled the mod_security (usually it causes similar problems) and if the all necessary directories have proper permissions.
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Mon Jan 21, 2013 5:06 pm
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Hi
when I upload the jpeg file everything is ok
when I upload the png file I get the error message
I talked for half an hour with the support all settings ok
what can I do
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Mon Jan 21, 2013 10:49 pm
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Do you have the same problem in the Media Manager?
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Tue Jan 22, 2013 12:01 am
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Hi
Media Manager works normal.
I Upload a clean Joomla 3.0 and the Startup Template also GK4 everything was ok
now its gk_startup_quickstart_J!30 installed
please my website www.sanders-enterprises.ch - admin /admin is it possible that you look

thx
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Tue Jan 22, 2013 3:31 am
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dziudek wrote:Hi,

First of all - please check if the templateDetails.xml file in the template was uploaded correctly.

Yes I see this has been uploaded...
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Tue Jan 22, 2013 11:08 am
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But it is correct? Did you compared this file with the original one from the package?
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Tue Jan 22, 2013 2:08 pm
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Hi

i found the Folder thats not work : mod_images_gk4 - Styles - gk Startup
all other styles are ok,I think that some gk _Startup a code line is missing the others have
i try every file to change nothing works
Please check this 6 files in gk _startup i think its the file class.image.php


thx
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Tue Jan 22, 2013 3:19 pm
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dziudek wrote:But it is correct? Did you compared this file with the original one from the package?

Yes, it's the same. Does it belong in "Template" folder or Root Dir?
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Tue Jan 22, 2013 3:44 pm
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Weird, now getting this when creating a new article...

Warning
Failed loading XML file
/home/content/17/10289917/html/templates//typography/
failed to load external entity "/home/content/17/10289917/html/templates//typography/"

Website info:
[CUT]
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Tue Jan 22, 2013 3:52 pm
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Problem should be fixed now - I've selected the proper XML file in the typography plugin. BTW please don't provide the access data here on the public forum - for the future references please use the PM messages.
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Tue Jan 22, 2013 3:59 pm
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Thanks you sir! Does the template look correct to you? Doesn't much look like the demo...
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Tue Jan 22, 2013 4:02 pm
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If you want to reproduce the demo content, then please use the Quickstart package which will install the Joomla! with our template and all necessary articles and modules configured properly.
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Tue Jan 22, 2013 7:58 pm
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Hi

its possible thats styles gk_startup dont works on Apache 1.1.36 ??
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Tue Jan 22, 2013 8:07 pm
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Apache 1.* ? Sorry but te current Apache version is 2.4.* so it can be a possible reason of your problems.
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Wed Jan 23, 2013 12:01 am
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dziudek wrote:If you want to reproduce the demo content, then please use the Quickstart package which will install the Joomla! with our template and all necessary articles and modules configured properly.

Yes have done the install of quickstart and can see the Control Panel but nothing else...
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Wed Jan 23, 2013 1:42 pm
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Phil Nelles wrote:
dziudek wrote:If you want to reproduce the demo content, then please use the Quickstart package which will install the Joomla! with our template and all necessary articles and modules configured properly.

Yes have done the install of quickstart and can see the Control Panel but nothing else...


Alright everything working in Control Panel now, but I don't see any of the demo content in the site...
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Wed Jan 23, 2013 2:03 pm
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If you installed a quickstart then you have to removed the whole demo content. Anyway - for me your template manager is working fine, I've only updated the NSP module to the newest version what fixed the problem on the frontpage.
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Wed Jan 23, 2013 2:10 pm
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In my opinion you have installed the template package, not the quickstart package as it was described here: https://www.gavick.com/documentation/jo ... oomla-1-6/
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Wed Jan 23, 2013 4:32 pm
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dziudek wrote:In my opinion you have installed the template package, not the quickstart package as it was described here: https://www.gavick.com/documentation/jo ... oomla-1-6/


I would be surprised if it's not the quickstart package as I downloaded and uploaded multiple times but with no content as a result... not sure at this point. :S
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Thu Jan 24, 2013 1:11 am
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Phil Nelles wrote:
dziudek wrote:In my opinion you have installed the template package, not the quickstart package as it was described here: https://www.gavick.com/documentation/jo ... oomla-1-6/


I would be surprised if it's not the quickstart package as I downloaded and uploaded multiple times but with no content as a result... not sure at this point. :S


I was installing the quickstart package- just into the wrong directory... working now thanks for all of your help.
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