Theme support policy

  1. In order to maintain our high quality standards, we provide update support for the last 24 themes released for Joomla and WordPress. This amounts to a period of approx. 2-2.5 years of support for each new theme, depending on the frequency of releases.
  2. We release an update for our themes approx. once every 1.5 months, though if critical fixes are required for specific themes then updates will be released outside of this schedule.
  3. Older and unsupported themes will still work, but may need some adjustments when being used on updated versions of Joomla/WordPress. Small adjustments may be provided by our support team, but generally custom updates are beyond the scope of our technical support due to their complexity; this also applies to extensions and plugins included with our themes.
  4. You may also be aware of the upcoming end of support for Joomla! 2.5. Our templates for Joomla! 2.5 will continue to be updated beyond the end of life for Joomla! 2.5 (December 30th, 2014), however we are not responsible for any bugs or security issues in Joomla! 2.5 that arise after the end of official support. The amount of time that we continue to support Joomla! 2.5 templates will depend on the needs of our customers, however we highly recommend that users move to the Joomla! 3.x line if possible.