Can't Install Quickstart Template----HELP!!!

I'm trying to setup a new fresh Joomla 3.6 installation on a clients active hosting account in which they have a live site already running. I put the new fresh install in a folder called "New_site" . I'm trying to install Steakhouse Quickstart into the Joomla installation.

When I go to install it, I see the Joomla logo spinning while it's installing for about 50 seconds and then it disappears and nothing happens, no new template or files are installed anywhere. Also I see a message that states "Warning JInstaller: :Install: Can't find Joomla XML setup file."

I am still looking for some help on get the Quickstart template installed - Please help

HI

Quickstart is a joomla installation, so it cannot be installed in existing joomla. Please looks into our documentation how to proceed with single template and quickstart package. https://www.gavick.com/documentation/jo ... rt-package

I have a problem with this installation: In the last step when installing database appear this error:

Table 'C276980_NewTB16.#__users' doesn't exist SQL=UPDATE `#__users` SET block=1 WHERE block=0
Table 'C276980_NewTB16.#__viewlevels' doesn't exist SQL=INSERT INTO `#__viewlevels` (`id`, `title`, `ordering`, `rules`) VALUES (1,'Public',0,'[1]'),(2,'Registered',1,'[6,2,8]'),(3,'Special',2,'[6,3,8]')......

............
And appear many lines with a lot of warning errors, like this:

Table 'C276980_NewTB16.#__usergroups' doesn't exist SQL=INSERT INTO `#__usergroups` (`id`, `parent_id`, `lft`, `rgt`, `title`) VALUES (1,0,1,20,'Public'),(2,1,6,17,'Registered'),(3,2,7,14,'Author'),(4,3,8,11,'Editor'),(5,4,9,10,'Publisher'),(6,1,2,5,'Manager'),(7,6,3,4,'Administrator'),(8,1,18,19,'Super Users')
Unknown collation: 'utf8mb4_unicode_ci' SQL=CREATE TABLE `#__usergroups` ( `id` int(10) unsigned NOT NULL AUTO_INCREMENT COMMENT 'Primary Key', `parent_id` int(10) unsigned NOT NULL DEFAULT '0' COMMENT 'Adjacency List Reference Id', `lft` int(11) NOT NULL DEFAULT '0' COMMENT 'Nested set lft.', `rgt` int(11) NOT NULL DEFAULT '0' COMMENT 'Nested set rgt.', `title` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '', PRIMARY KEY (`id`), UNIQUE KEY `idx_usergroup_parent_title_lookup` (`parent_id`,`title`), KEY `idx_usergroup_title_lookup` (`title`), KEY `idx_usergroup_adjacency_lookup` (`parent_id`), KEY `idx_usergroup_nested_set_lookup` (`lft`,`rgt`) ) ENGINE=InnoDB AUTO_INCREMENT=9 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci
Table 'C276980_NewTB16.#__user_usergroup_map' doesn't exist SQL=INSERT INTO `#__user_usergroup_map` (`user_id`, `group_id`) VALUES (1,1),(45,2),(452,8),(948,8),(981,8)
Unknown character set: 'utf8mb4' SQL=CREATE TABLE `#__user_usergroup_map` ( `user_id` int(10) unsigned NOT NULL DEFAULT '0' COMMENT 'Foreign Key to #__users.id', `group_id` int(10) unsigned NOT NULL DEFAULT '0' COMMENT 'Foreign Key to #__usergroups.id', PRIMARY KEY (`user_id`,`group_id`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci
Unknown collation: 'utf8mb4_unicode_ci' SQL=CREATE TABLE `#__user_profiles` ( `user_id` int(11) NOT NULL, `profile_key` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL, `profile_value` mediumtext COLLATE utf8mb4_unicode_ci NOT NULL, `ordering` int(11) NOT NULL DEFAULT '0', UNIQUE KEY `idx_user_id_profile_key` (`user_id`,`profile_key`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci COMMENT='Simple user profile storage table'



I Can't Install Quickstart Template, I think is possible problem with Database, but is a new DB, empty and clear. !

Please help ME ! THANKS !!!

I can fix this problem, I edit SQL and reemplace all utf8mb4 with utf8... and FINE !!!

Hi

Yes, that's what I always advice with this issue. Newest joomla require dababase with support of utf8mb an not all servers has it yet. You can always try and ask Your hosting provider to update mySql on Your server to latest version.