Can't send email with GK_Contact

**GK User** Thu Sep 19, 2013 10:48 am Reply with quote Report this post

Hi the Team !
I use your fantastic template Creativity with joomla 2.5.
You can see my test website at this url : http://www.mycreaweb.fr/9eme_sens

I've configured your plugin Gk_contact on my admin, but when i want to send an email, it goes at the top of the website & nothing is sending (without mesasge of confirmation).
Can you help me please ?
Best regards

**GK User** Thu Sep 19, 2013 3:45 pm Reply with quote Report this post

Hi,

I've received the followimg message: Votre message a bien été envoyé !

But it is hidden by your header and I've no idea how to fix it, because it uses non-standard header and most probably custom HTML changes.

**GK User** Mon Sep 23, 2013 8:36 am Reply with quote Report this post

I saw the confirmation message but it doesn't sent...
Have you any ideas why ? Maybe i miss something to configure.

**GK User** Mon Sep 23, 2013 1:02 pm Reply with quote Report this post

Just to show you configuration of my servor page & plugin GK_contact
Maybe i miss something to configure.

**GK User** Mon Sep 23, 2013 5:08 pm Reply with quote Report this post

Your Joomla! is sending other e-mails properly? I'm asking because our plugin uses JMail class which is used also by Joomla!. Did you also checked if the e-mails wasn't classified as a spam?

**GK User** Tue Sep 24, 2013 2:12 pm Reply with quote Report this post

No, i receive nothing with the classical contact page of joomla.
What should I do with Jmail class ? I need to modify something ?

**GK User** Tue Sep 24, 2013 4:59 pm Reply with quote Report this post

In this case you should ask your hosting provider which Joomla! mail configuration will be proper for you

**GK User** Wed Sep 25, 2013 4:16 pm Reply with quote Report this post

Thx for your help, it was the problem (from my servor)