Installation problem

**GK User** Wed Oct 22, 2014 12:24 pm Reply with quote Report this post

Hi,
trying to install just the CloudPro template in an existing site delivers the following error:

JInstaller: :Install: Cannot find XML setup file
Path does not have a valid package.

Any ideas? Thanks!
Frank

**GK User** Wed Oct 22, 2014 12:48 pm Reply with quote Report this post

Hi,
Did you tried to install this file name "gk_cloudhost_J!25.zip" ?
because you should if you're using J2.5

**GK User** Wed Oct 22, 2014 1:46 pm Reply with quote Report this post

Yes, of course... double checked it. I wouldn't try to install a J3 template on a J2.5 system.

**GK User** Wed Oct 22, 2014 4:08 pm Reply with quote Report this post

You can try two options now:
1) Manual installation : https://www.gavick.com/documentation/jo ... -manually/
2) Or unzip template package and zip again with low compression level.

**GK User** Wed Oct 22, 2014 8:32 pm Reply with quote Report this post

Thanks Oscar,
manual installation did the trick.
Wonder what went wrong during normal installation though.
Cheers

**GK User** Thu Oct 23, 2014 11:10 am Reply with quote Report this post

Wonder what went wrong during normal installation though.

From my experience I can guess :
1) Some servers do not like some types of high zip compression
2) template file size was too big for server settings
3) or just server has a bad "day" , no luck