diappear phone and live chat icon on topbar

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GK User
Sun Mar 22, 2015 11:53 pm
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Hi there,

I purchased the CloudHost this month. Went to Topbar module to update the phone #. After saving, the phone and live chat icons have disappeared. Not sure not to get it back. Please help!

<p><span class="gk-info"> 1-800-xxx-xxxx </span> <span class="gk-info"> <a href="#live-chat">Live Chat</a></span></p>

Thanks
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GK User
Mon Mar 23, 2015 7:22 am
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Could you please post an url to your site?
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GK User
Thu Mar 26, 2015 6:03 pm
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behlers wrote:Hi there,

I purchased the CloudHost this month. Went to Topbar module to update the phone #. After saving, the phone and live chat icons have disappeared. Not sure not to get it back. Please help!

<p><span class="gk-info"> 1-800-xxx-xxxx </span> <span class="gk-info"> <a href="#live-chat">Live Chat</a></span></p>

Thanks


Hi,
You are missing the <i class="icon_">. Make sure to disable the 'Default Editor' to none prior to editing (under 'Global Configuration'). If you lost the original code, copy/paste below to restore.

<span class="gk-info"><i class="icon-phone"></i> +48 (0)10 7516 9342</span>
<span class="gk-info"><i class="icon-comments"></i> <a href="#live-chat">Live Chat</a></span>
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Fri Mar 27, 2015 11:07 am
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Please disable tinyMCE editor in global configuration (change editor to "editor - none").
Now replace your code with this one:
Code: Select all
<span class="gk-info"><i class="icon-phone"></i> +48 (0)10 7516 9342</span>
<span class="gk-info"><i class="icon-comments"></i> <a href="#live-chat">Live Chat</a></span>   

Now edit inserting correct data.
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