diappear phone and live chat icon on topbar

**GK User** Sun Mar 22, 2015 11:53 pm Reply with quote Report this post

Hi there,

I purchased the CloudHost this month. Went to Topbar module to update the phone #. After saving, the phone and live chat icons have disappeared. Not sure not to get it back. Please help!

 1-800-xxx-xxxx <a href="#live-chat">Live Chat</a>

Thanks

**GK User** Mon Mar 23, 2015 7:22 am Reply with quote Report this post

Could you please post an url to your site?

**GK User** Thu Mar 26, 2015 6:03 pm Reply with quote Report this post

behlers wrote:Hi there,

I purchased the CloudHost this month. Went to Topbar module to update the phone #. After saving, the phone and live chat icons have disappeared. Not sure not to get it back. Please help!

 1-800-xxx-xxxx <a href="#live-chat">Live Chat</a>

Thanks

Hi,
You are missing the . Make sure to disable the 'Default Editor' to none prior to editing (under 'Global Configuration'). If you lost the original code, copy/paste below to restore.

 +48 (0)10 7516 9342
 <a href="#live-chat">Live Chat</a>

**GK User** Fri Mar 27, 2015 11:07 am Reply with quote Report this post

Please disable tinyMCE editor in global configuration (change editor to "editor - none").
Now replace your code with this one:

Code: Select all:  +48 (0)10 7516 9342 <a href="#live-chat">Live Chat</a>

Now edit inserting correct data.