Plgin GK Contact - ReCaptcha doesn't work

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GK User
Wed Sep 21, 2016 7:55 pm
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Hi there,
I got a problem with the plugin.
2016-09-21 20_47_30-Ihr Joomla!-Freelancer_ GERMANIS.de - GERMANIS.jpg

As you can see - there is space for the Captcha, but it doesn't show.
I use Joomla! 3.6.2 with ReCaptcha 2.0 which works well with the core contact component.
As you can see here https://www.germanis.de/kontakt.html

When the contact form (Plugin) is sent, I can see for a moment this message:
2016-09-21 20_44_30-.jpg



Hope you can help!
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teitbite
Fri Sep 23, 2016 3:43 pm
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Hi

Please send me an access to joomla panel, so I'll check.
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GK User
Sat Sep 24, 2016 5:26 pm
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teitbite wrote:Hi

Please send me an access to joomla panel, so I'll check.


You've got a PM.

Thanks!
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teitbite
Mon Sep 26, 2016 1:34 pm
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Hi

I'm sorry, but the access You've send me is not working. Please check it and send correct one.
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GK User
Fri Sep 30, 2016 7:40 am
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teitbite wrote:Hi

I'm sorry, but the access You've send me is not working. Please check it and send correct one.


Have you got my second PM?
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teitbite
Sun Oct 02, 2016 10:46 am
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Hi

I'm sorry, but I see no new messages in my account from You since the last one with not working access. Try sending it to my mail [email protected]
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teitbite
Tue Oct 04, 2016 12:40 pm
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Hi

Thank You for the access. It worked, but I'm afraid I cannot find a cause of the problem in settings, so please send me an access to FTP, I'll see if there is nothing missing in code.
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teitbite
Wed Oct 05, 2016 9:25 am
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Hi

Seriously, cannot see any errors in code ;/ I'm sending Your access to programmers. They will find what the issue is for sure. Will let You know when I'll hear from them.
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GK User
Wed Oct 05, 2016 11:03 am
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Okay,

thx for your response.

For how long should I offer the temporary FTP access?
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teitbite
Thu Oct 06, 2016 3:12 pm
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Hi

You can remove it now. It was a misconfiguration after all. I've missed that You've left field for recaptcha api empty. Programmers pointed that out. I've copied the key from regular recaptcha plugin and now everything is ok.
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GK User
Sun Oct 23, 2016 11:00 am
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Hi there and thanks for your help,

it took some time for me to answer because I didn't find enough time for a closer look yet.
But now I've filled out all fields need - it works like a charm.
Thank you.

Last question:
There's no obvious message after sending meaning "Your message was successfully sent". After hitting the SEND button the starting image ist showing and the animation.
Only when you go on to the menu you can see a black striped message floating vom bottom to top (see screenshot). But you wouldn't recognize it if you wouldn't now ther is one.
2016-10-23 11_14_47-Ihr Joomla!-Freelancer_ GERMANIS.de - GERMANIS.de.png


Is is possible to manifest such a message directly after hitting the SEND button? Maybe as a lightbox or anything like that?


Cheers
Gerald
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teitbite
Wed Oct 26, 2016 6:21 pm
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Hi

Please add this code to override.css and make sure override is enabled in template settings.

Code: Select all
#system-message-container {
    position: fixed;
    top: 0;
    width: 100%;
}
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GK User
Wed Oct 26, 2016 7:18 pm
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Hi,
thank you.

Like so, it doesn't appear at all. Can't even see it when animation is active.

But it's Okay for me.
Main thing is - contact form works.


Cheers, Gerald
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teitbite
Fri Oct 28, 2016 8:46 am
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Hi

I have no place to test it, so if You can put this code on Yours site I'll be bale to see what is missing. Probably it's showing below website, so maybe code like this will help:

Code: Select all
#system-message-container {
    position: fixed;
    top: 0;
    width: 100%;
    z-index: 999;
}
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GK User
Fri Oct 28, 2016 11:02 am
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Okay, it's done.
Cache cleaned.

Still the same.
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teitbite
Tue Nov 01, 2016 11:00 am
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Hi

Still cannot see the code I gave You on Your site at all and I cannot login to Your joomla panel with the access I had to correct it myself. From what I see You have css compressed, so maybe new styles does not go into it because of that. Or maybe there is a syntax error in code, or override is not attached, or etc. Really hard to tell without an in-site into panel. make this access work ?
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GK User
Tue Nov 01, 2016 12:50 pm
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It works now!
My mistake was: override.css was not activated in template style.

Thanks a lot for your help!

Cheers,
Gerald
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teitbite
Sat Nov 05, 2016 8:16 pm
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Hi
Glad I could help.
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