"Forbidden..." message when trying to set "Advanced Settings

**GK User** Fri Apr 07, 2017 8:57 am

Hi,
When I am trying to enable different CSS compression or gk cache settings in the template "Advanced Settings" I get the following error message:
Forbidden
You don't have permission to access /administrator/index.php on this server.
Apache Server at **************.com Port 80

I check directory and file permissions and everything is correct (644 for files 755 for dirs)... Also I enabled-disabled FTP from Global Configuration but there was no change.

I am on Joomla 3.6.5 and the latest version of the template

Do you have anything in mind why is this happening?!?!?

**GK User** Fri Apr 07, 2017 8:59 am

I just realized that i cannot change ANY setting in the template settings (I get the same error message)... Do you have any ideas on how to fix this?!?!?!!

**GK User** Fri Apr 07, 2017 9:28 am

I don't know if it helps but on the server logs I find the following entry when I try to change a setting in the template (see attachment).

Any ideas?

**teitbite** Fri Apr 07, 2017 10:17 am

Hi

I've never came across this yet. Are You able to make changes to other templates ?

**GK User** Fri Apr 07, 2017 10:49 am

Hi, and thank you for the quick reply.

Yes, it seams that every other component in the back-end works OK...

But I just received a reply message from my hosting provider (I contact them for the problem also) and it seams that they have activated some very strict modsecurity rules lately... They gave me instructions on how to make an exclusion and was working on it, this exact moment.

Update: It seams that everything is working fine now.

Thank you once again for the quick response (really really appreciate it)

**teitbite** Mon Apr 10, 2017 2:53 pm

Hi

Ok. Great to hear it's working. Closing this thread now.