[SOLVED] Getting An error occured during creating the...

eCommerce WordPress theme to create online shop with WooCommerce support
GK User
Sat Sep 03, 2016 10:26 am
Hi,

Recently updated to php5.6, worepress 4.6, woocommerce 2.6.4 and InStyle 1.10.1, however the News Show Pro is geting error when creating thumbnail. Please help.

<img src="An error occured during creating the thumbnail." alt="" class="gk-nsp-image">

Many Thanks
User avatar
Fresh Boarder

GK User
Mon Sep 05, 2016 4:46 am
NVM, fixed by reset the upload folder permission again to 755
User avatar
Fresh Boarder

GK User
Thu Sep 15, 2016 3:35 pm
I have the same problem - News Show Pro in template Quark, upgraded to 1.2.5, with eCommerce child, php 5.6, WP 4.6.1. Still: "an error occured during creating the thumbnail"

Have cleared cache, changed browser, checked and double checked permissions for image folders etc.

Any ideas how to solve the problem?

Peter
http://www.retorikforlaget.com/
User avatar
Fresh Boarder

Joshua M
Fri Sep 16, 2016 7:37 am
Could you please provide me your website back-end and FTP access via PM (click the “Private Message” text underneath my avatar) so that I may analyze it?
User avatar
Moderator

Joshua M
Fri Sep 16, 2016 9:17 am
It looks like your server issue (missed part of GD library I think), because when I edited your wp-content/plugins/gk-nsp/data_sources/wp/layout-parts.php file and change the following fragment (responsible for sepia and grayscale filters):
Code: Select all
$img_editor = wp_get_image_editor(
          $upload_dir['basedir'] . '/' . $image_path,
          array( 'methods' => array( 'gk_nsp_sepia', 'gk_nsp_greyscale' ) )
       );

into:
Code: Select all
$img_editor = wp_get_image_editor(
          $upload_dir['basedir'] . '/' . $image_path
       );

your images are generated properly.
User avatar
Moderator

GK User
Fri Sep 16, 2016 10:57 am
Perfect, thanks!
Peter
User avatar
Fresh Boarder

GK User
Sat Jun 10, 2017 8:22 pm
I also have the same problem and tried both solutions, but it is not working. Any other solutions?
User avatar
Expert Boarder

Joshua M
Tue Jun 13, 2017 7:17 am
@tristanfait - could you send me a PM with your website backend and FTP access? Then I'll be able to check the issue.
User avatar
Moderator

GK User
Tue Jun 13, 2017 1:32 pm
I sended you a pm
User avatar
Expert Boarder


cron
Remember me
Register New Account
If you are old Gavick user, click HERE for steps to retrieve your account.