K2 Image problem...
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- GK User
- Thu Jul 11, 2013 2:38 am
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Hello everybody,
I have a strange problem as K2 doesn't save the image when I create or change an article.
It keeps the author and legend but not thumbnail or image in the article.
The media/k2/items/cache is writable and I did check the information panel of K2 to see if a folder was not writable.
The strangest thing is that K2 does create the different sizes of the images (I can see it in the folder cache) but doesn't seem to link them with the article.
Does anybody could help me ? It is a site that should be online very soon.
Thanks and best regards
Frank
I have a strange problem as K2 doesn't save the image when I create or change an article.
It keeps the author and legend but not thumbnail or image in the article.
The media/k2/items/cache is writable and I did check the information panel of K2 to see if a folder was not writable.
The strangest thing is that K2 does create the different sizes of the images (I can see it in the folder cache) but doesn't seem to link them with the article.
Does anybody could help me ? It is a site that should be online very soon.
Thanks and best regards
Frank
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- Junior Boarder
- GK User
- Thu Jul 11, 2013 3:57 am
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Have you tried re-installing K2.
Also when you say it doesn't seem to link to K2 article, do you mean while in article view and clicking on image does not show or the image is not there at all.
Also when you say it doesn't seem to link to K2 article, do you mean while in article view and clicking on image does not show or the image is not there at all.
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- Platinum Boarder
- GK User
- Sat Jul 13, 2013 11:04 am
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Hi Norman,
No I didn't try to reinstall K2. Will I lose my articles if I do ?
For your second remark, there is no image at all with the article. But the images exists as they are created and in the cache folder (I can see it with FTP)
Thank you very much and best regards
Frank
No I didn't try to reinstall K2. Will I lose my articles if I do ?
For your second remark, there is no image at all with the article. But the images exists as they are created and in the cache folder (I can see it with FTP)
Thank you very much and best regards
Frank
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- Junior Boarder
- GK User
- Sat Jul 13, 2013 11:16 am
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Hi Frank,
Reinstalling K2 will not effect your items as you are simply reinstalling the component and not data.
You will loose your items if you uninstall and them install K2.
For now please send me a link to your k2 item page so I can check few basic stuff.
See you around...
Reinstalling K2 will not effect your items as you are simply reinstalling the component and not data.
You will loose your items if you uninstall and them install K2.
For now please send me a link to your k2 item page so I can check few basic stuff.
See you around...
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- Platinum Boarder
- GK User
- Sat Jul 13, 2013 11:30 am
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I am sending you an admin access by private message.
Thanks !
Frank
Thanks !
Frank
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- Junior Boarder
- GK User
- Sun Aug 11, 2013 7:55 am
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Issue is fixed, for reference server was not sending correct mime types for K2 to handle, so we had to disable K2 mime type checks for uploads.
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- Platinum Boarder
- GK User
- Mon Jan 06, 2014 4:53 pm
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how and where did you disable it, so i can do the same?
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- Fresh Boarder
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