Additional images don't load in Fancybox

**GK User** Tue Mar 08, 2016 11:01 am

Hi,

I installed a fresh gk_quark_ecommerce_quickstart_J!3.zip yesterday.
The popup of the productimages doesn't work properly. There is an arrow but the second image doesn't load.

http://www.ignorethebrand.com/nieuw/en/shoes/men-s-shoes/hunting-camouflage/sequel-collection/classic-sneakers-detail

Please help me to solve this?

**teitbite** Sat Mar 12, 2016 4:06 pm

Hi

From what I can see Fancybox and jQuery is loaded twice for Your site and in wrong order. Please try use Easy jQuery plugin to use only one jQuery copy and disable loading of the second fancybox script (both can be done in Easy jQuery plugin configuration).

**GK User** Mon Mar 14, 2016 11:57 am

How is this possible? I just did the quickstart installation? Can you help me how to do this please?

**GK User** Mon Mar 14, 2016 1:38 pm

I do have a jquery problem. When I install 'Jquery Easy', the select custom fields (see this question https://www.gavick.com/forums/quark/eccommerce-product-view-custom-field-don-t-work-50571) are working again. But fancybox stops working at all because virtuemarts jquery is gone then... I get errors in the page and the images load in a new page....

errors.jpg

How do I solve this problem? Please help!!!

**teitbite** Fri Mar 18, 2016 11:46 am

Hi

Please send me an access to joomla panel and ftp. I'll see what can be wrong.

**GK User** Mon May 02, 2016 7:09 pm

Sorry, we didn't notice the reply here. The issue is still there with the FancyBox slideshow not working.
http://www.ignorethebrand.com/2016-03-0 ... ant-detail
When you enlarge an image and want to move to the next image it renews the same image instead of displaying the next one..

You asked for login and FTP, I don't see a private option here. Where do I provide those?

**teitbite** Tue May 03, 2016 10:44 am

Hi

PM can be accessed by clicking a link under my avatar on left side of the post.

Anyway I remember reporting this problem already. So please start from updating template to the latest version.

**GK User** Tue May 03, 2016 2:23 pm

Hi, I updated. Now the arrows are gone on the fancybox. Sending you the details now.

**teitbite** Thu May 05, 2016 1:56 pm

Hi

I could not found a solution, so I've send this to programmers. Will let You know as soon as they answer me.

**teitbite** Thu May 05, 2016 2:57 pm

Hi

I got an answer already. Programmers are familiar with this issues, because they have been asked about that already and what they discovered was that Virtuemart has removed that solution from their product, since we are not supposed to change 3rd party component's functionality we had to strip our templates form a style for this too.

This means, that restoring it is considered as a customisation and we do not support that. Sorry.

**GK User** Sat May 07, 2016 8:47 am

So, what is the solution here? We didn't change or customize any coding ourselves...

**teitbite** Mon May 09, 2016 1:45 pm

Hi

There is no solution here. The image presentation is as Virtuemart has designed it, all we did was just put sole styling to it so it fits with our template styling. Sorry, but there is no much I can do here. Try look for some 3rd party extension or look at VM forums, maybe someone proposed how to bring back the old functionality.