Trouble with Facebook Log In

**GK User** Wed Aug 14, 2013 3:06 pm Reply with quote Report this post

Hello,

The facebook log in Authentication plug in has been activated and configured and the app id entered in template social settings.

Am I missing something?

http://www.hollywoodgazette.com/FL/inde ... login-form

**teitbite** Thu Aug 15, 2013 12:44 am Reply with quote Report this post

Hi

Everything looks to be correct. I was able to login to Your site. Can You please describe what is the problem ?

**GK User** Thu Apr 10, 2014 3:22 pm Reply with quote Report this post

You were able to log in through Facebook? It doesn't give an error or go anywhere for me. Have had others test it as well.

**teitbite** Thu Apr 10, 2014 11:01 pm Reply with quote Report this post

Hi

I can see that the link to page with login has changed and not working indeed. Please update template and facebook authentication plugin to the latest version and send me an access to joomla panel.

**GK User** Fri Apr 11, 2014 12:24 am Reply with quote Report this post

Not sure where / how to update. I"ll PM you my joomla access

**teitbite** Fri Apr 11, 2014 6:41 pm Reply with quote Report this post

Hi

I've checked and it's most probably becuase of outdated template. Please take a look at the update page: https://www.gavick.com/index.php?filter ... Itemid=399

Your version is 3.8.1 and the latest is 3.11. Please follow the list of changed files to overwrite via ftp only the neccessary files. Or if You have not made any changes to template just install the newest one. Remember to make a backup first.

**GK User** Tue Apr 15, 2014 3:32 pm Reply with quote Report this post

I updated the following files and the log in still does not do anything:

- css/gk.stuff.css
- css/ie/ie7.css
- css/joomla.css
- css/mobile.css
- error.php
- html/com_content/article/default.php
- html/com_content/form/edit.php
- html/com_k2/templates/default/item.php
- html/com_users/login/default_login.php
- html/mod_search/default.php
- layouts/blocks/social.php
- layouts/default.php
- lib/framework/gk.parser.php
- lib/framework/helper.api.php
- lib/framework/minify/JSMin.php
- lib/menu/GKBase.class.php
- templateDetails.xml
- typography/full.xml

teitbite wrote:Hi

I've checked and it's most probably becuase of outdated template. Please take a look at the update page: https://www.gavick.com/index.php?filter ... Itemid=399

Your version is 3.8.1 and the latest is 3.11. Please follow the list of changed files to overwrite via ftp only the neccessary files. Or if You have not made any changes to template just install the newest one. Remember to make a backup first.

**teitbite** Thu Apr 17, 2014 7:57 pm Reply with quote Report this post

Hi

Than I have no idea. Maybe it's a coflict with some 3rd party plaugin. I'm sending this issue to programmers. Please send me an access to FTP, they will ask for it for sure.

**teitbite** Sat Apr 19, 2014 9:42 am Reply with quote Report this post

Hi

Ok. Programers have pointed out that pages with facebook login button shows an error in console that a connection to facebook app cannot be established. Most probably the url to Your site in facebook app is nicorrect or it's some other missconfiguration issue. Check if this app is enabled for public as well.

**GK User** Wed Apr 23, 2014 12:12 am Reply with quote Report this post

it is enabled for public
and here are the app settings

here it is... Screenshot 2014-04-22 19.02.21.png

here it is...

Screenshot 2014-04-22 19.02.21.png

**teitbite** Fri Apr 25, 2014 9:19 am Reply with quote Report this post

Hi

Try maybe urls and somain with and withotut http and www. It's clear from the error message in console that connection to facebook is made, but application is not recognised. Check also an ID and secret. Also do You know what is "tracking.websitealive.com" ? I can see couple of scripts loaded from this site. Try to disable for tests. Try also ask facebook developers maybe they will know what the problem is right after looking at Your site.