GK Reservation - emails not being sent
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- GK User
- Fri Nov 18, 2016 12:12 pm
Hi
When I use the GK reservation plugin, everything APPEARS ok but no email is sent.
I have deleted and reinstalled the plugin (V.1.0.2 ) and nothing changed. I also updated WordPress to 4.6.1.
I then downloaded another plugin (Restaurant Reservations by Theme of the Crop) and while the booking arrived into the "bookings' dashboard , again no emails were sent. I tried this both with he GH reservation plugin activated and deactivated.
I then installed this new plugin to a different WordPress site site and everything words fine.
Can you give me any help here please. I have no preference which plugin I use.
Many thanks,
Sean
When I use the GK reservation plugin, everything APPEARS ok but no email is sent.
I have deleted and reinstalled the plugin (V.1.0.2 ) and nothing changed. I also updated WordPress to 4.6.1.
I then downloaded another plugin (Restaurant Reservations by Theme of the Crop) and while the booking arrived into the "bookings' dashboard , again no emails were sent. I tried this both with he GH reservation plugin activated and deactivated.
I then installed this new plugin to a different WordPress site site and everything words fine.
Can you give me any help here please. I have no preference which plugin I use.
Many thanks,
Sean
-
- Fresh Boarder
- Joshua M
- Sun Nov 20, 2016 11:03 pm
Hi,
It looks like a problem with wp_mail() function on your server. GK Reservation plugin uses this function for sending emails:
https://developer.wordpress.org/referen ... s/wp_mail/
For this function to work, the settings SMTP and smtp_port (default: 25) need to be set in your php.ini file.
Please ask your hosting provider to fix the issue.
It looks like a problem with wp_mail() function on your server. GK Reservation plugin uses this function for sending emails:
https://developer.wordpress.org/referen ... s/wp_mail/
For this function to work, the settings SMTP and smtp_port (default: 25) need to be set in your php.ini file.
Please ask your hosting provider to fix the issue.
-
- Moderator
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