Voting star voting no longer on

Hi

Recently my customer star rating just disappeared from my storefront template...happened after the latest Joomla update which required an update to Hikashop as well.

I checked the backend and everything appears to look ok and it's enabled. I'm not quite sure what happened.
The website is https://space-jar.com and a screenshot of the star rating I'm referring is http://screencast.com/t/eAjDkgEcmZIS

Regards,
John

Hi

Please send me an access to FTP so I'll be able to check what is wrong.

Hi

I sent you the pm...

Hi

I got the access to cPanel, but when I try to login it gives me "The login is invalid." Can You please check it and send me correct one ?

Hi

I just logged in OK....
After entering login details are you seeing this- http://screencast.com/t/uZZgcy7he
if you are...enter the login details a 2nd time and you will get in OK.

Regards,

John

Hi

No, I simply see "Wrong login" and It's still not working. Maybe it's locked by country IP ?

Hi

I noticed for the username...you have id-spacejar. And the password has a few extra numerics.
I think you may have copied and pasted the id and pw. I sent you another pm for the details

Hi

Access send to programmers. Will inform You when I'll get an answer.

Hi

I can see programmers has fixed it already on Your site. Solution was to rename html/com_hikashop/vote/mini.php to __mini.php and add this code to override.css:

Code: Select all

.hk-rating {
    text-align: center;
}

.hk-rate-star {
    color: #ff9900;
    margin: 0 1px;
}

.hk-rate-star:before {
    font-size: 14px;
    font-family: FontAwesome;
}

.hk-rate-star.state-full:before {
    content: "\f005";
}

.hk-rate-star.state-empty:before {
    content: "\f006";
}


Hi

Awesome!..

I did do a test run and had a customer comment posted. But I saw the functionality is a bit off from before...

1.When customer posts a review they have to first vote on the star rating which is missing, then type in their comment as both are connected.

2.It is saying "missing value for the comment or vote value is wrong or unset" after hitting the send comment button

link:
http://screencast.com/t/Rpv9R9RE

Regards

John

Hi

Does it happen after The fix to the module ? I do not think anything were changed outside of the module. Please try disable template and check if it works same way in Protostar for example. Maybe it's not template related after all.

Hi

Yes after...I tried it in protostar but it's not showing properly. I'm thinking it may be Hikashop related.

Hi

If the same problem is there when our template is not used than it's a misconfiguration or Hikashop bug. In any both cases I need to send You to Hikashop support. I'm afraid I'm not an expert if it comes to this component.

Not a problem thanks for the help-

John

Hi

Ok. Sorry I couldn't help more. Closing this thread now.

Hi

There was an update to this problem.

1. Please change /html/com_hikashop/vote/mini.php to __mini.php
2. Add this code to override.css

Code: Select all

.hk-rating {
    text-align: center;
}

.hk-rate-star {
    color: #ff9900;
    margin: 0 1px;
}

.hk-rate-star:before {
    font-size: 14px;
    font-family: FontAwesome;
}

.hk-rate-star.state-full:before {
    content: "\f005";
}

.hk-rate-star.state-empty:before {
    content: "\f006";
}