Turn off Captcha - URGENT

**GK User** Tue Jul 24, 2012 9:14 pm

I'm having innumerable customer complaints about Captcha not working on their site (Joomla 2.5.6, Virtuemart 2.06c, Boutique template).

Customers have tried entering the Captcha info multiple times and in Chrome the Captcha box doesn't even come up.

How can I turn it off for now?

**GK User** Wed Jul 25, 2012 12:05 am

Please disable plugins Captcha - ReCaptcha, and global configurations > site >Default Captcha choose none selected.

For further help regarding ReCaptcha please see following page.

https://www.gavick.com/documentation/ge ... recaptcha/

See you around...

**GK User** Wed Jul 25, 2012 2:37 am

Thanks Norman....

**GK User** Wed Jul 25, 2012 4:13 am

No problem at all, see you around...

**GK User** Mon Jul 30, 2012 5:20 pm

Hello,

I use the template your shop. for registration, it is not possible to read the captcha words. these are so illegible shown that there is no user login anymore. I wanted to turn off the captcha. But if I turn off the captcha plugin in the backend, the word "captcha" is still a mandatory field. how can I set the registration complete without captcha?

Greetings

Steckno

**GK User** Mon Jul 30, 2012 10:31 pm

Hi Steckno,

What is your template version ?

See you around...

**GK User** Tue Jul 31, 2012 8:02 am

Hi,

I use

VM 2.0.8c
Joomla 2.5.6
Gavern v.2.10.1

Greetings

Steckno

**GK User** Fri Aug 03, 2012 8:32 am

Hi Norman,

do u have any idea?

greetings

Steckno

**GK User** Sat Aug 04, 2012 12:27 am

Can you please backup your website / database and send me an admin access details so I can check this issue.
normanuk [at] live.co.uk

Please include this topic link in your email. Also I am sorry for replying late as I was quite busy.

See you around...