Quickstart doesn't work

May 2014 Joomla Template
GK User
Mon Sep 12, 2016 11:30 am
Hi,

Five days ago, I purchased your University Template for Joomla.
Trying to install the Quickstart, I failed.
I tried to attach the message, I receive instead of the installation, but this forum doesn't allow any of the formats, I tried - .txt, .docx, .pdf. :evil:
It fails to create the database tables correctly, it seems.

I need a working Quickstart, because I don't have the time to build up the site and template from scratch.
And honestly, I regret to have purchased this template...

Please fix the Quickstart.

Thank you!
Kind regards,
Oliver
User avatar
Fresh Boarder

GK User
Thu Sep 15, 2016 5:37 pm
Hi,

there was no error message.
You can see for yourself.
http://www.beziehungsthemen.de

[edited by moderator]
User avatar
Fresh Boarder

GK User
Sat Sep 17, 2016 6:38 pm
I have exactly the same problem. The error returned is "Could not connect to the database. Connector returned number: Could not connect to MySQL".

The DB access information is correct (username, password, DB name, host). The site is hosted on a VPS managed by me. On this VPS, I have about 10 other sites running on this VPS with no problems connecting to mysql (mysql, mysqli and pdo-mysql modules are installed and usable).

Please check the installer for errors.
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Fresh Boarder

GK User
Sun Sep 18, 2016 11:26 am
Oh, thank you :D
I didn't realize it as an error, because there was so much informationv :woohoo:
I'll check it out.
Greetings
User avatar
Fresh Boarder

GK User
Sun Sep 18, 2016 12:05 pm
Hm...I tried it, the way you wrote, but get yet again an error message - although another one this time.

Table 'db646221628.#__assets' doesn't exist SQL=INSERT INTO `#__assets` (`id`, `parent_id`, `lft`, `rgt`, `level`, `name`, `title`, `rules`) VALUES (1,0,1,504,0,'root.1','Root Asset','{\"core.login.site\":{\"6\":1,\"2\":1},\"core.login.admin\":{\"6\":1},\"core.login.offline\":[],\"core.admin\":{\"8\":1},\"core.manage\":{\"7\":1},\"core.create\":{\"6\":1,\"3\":1},\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1},\"core.edit.own\":{\"6\":1,\"3\":1}}'),(2,1,1,2,1,'com_admin','com_admin','{}'),(3,1,3,8,1,'com_banners','com_banners','{\"core.admin\":{\"7\":1},\"core.manage\":{\"6\":1},\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(4,1,9,10,1,'com_cache','com_cache','{\"core.admin\":{\"7\":1},\"core.manage\":{\"7\":1}}'),(5,1,11,12,1,'com_checkin','com_checkin','{\"core.admin\":{\"7\":1},\"core.manage\":{\"7\":1}}'),(6,1,13,14,1,'com_config','com_config','{}'),(7,1,15,22,1,'com_contact','com_contact','{\"core.admin\":{\"7\":1},\"core.manage\":{\"6\":1},\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(8,1,23,84,1,'com_content','com_content','{\"core.admin\":{\"7\":1},\"core.manage\":{\"6\":1},\"core.create\":{\"3\":1},\"core.delete\":[],\"core.edit\":{\"4\":1},\"core.edit.state\":{\"5\":1},\"core.edit.own\":[]}'),(9,1,85,86,1,'com_cpanel','com_cpanel','{}'),(10,1,87,88,1,'com_installer','com_installer','{\"core.admin\":{\"7\":1},\"core.manage\":{\"7\":1},\"core.delete\":[],\"core.edit.state\":[]}'),(11,1,89,90,1,'com_languages','com_languages','{\"core.admin\":{\"7\":1},\"core.manage\":[],\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(12,1,91,92,1,'com_login','com_login','{}'),(13,1,93,94,1,'com_mailto','com_mailto','{}'),(14,1,95,96,1,'com_massmail','com_massmail','{}'),(15,1,97,98,1,'com_media','com_media','{\"core.admin\":{\"7\":1},\"core.manage\":{\"6\":1},\"core.create\":{\"3\":1},\"core.delete\":{\"5\":1}}'),(16,1,99,100,1,'com_menus','com_menus','{\"core.admin\":{\"7\":1},\"core.manage\":[],\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(17,1,101,102,1,'com_messages','com_messages','{\"core.admin\":{\"7\":1},\"core.manage\":{\"7\":1}}'),(18,1,103,106,1,'com_modules','com_modules','{\"core.admin\":{\"7\":1},\"core.manage\":[],\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(19,1,107,116,1,'com_newsfeeds','com_newsfeeds','{\"core.admin\":{\"7\":1},\"core.manage\":{\"6\":1},\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(20,1,117,118,1,'com_plugins','com_plugins','{\"core.admin\":{\"7\":1},\"core.manage\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(21,1,119,120,1,'com_redirect','com_redirect','{\"core.admin\":{\"7\":1},\"core.manage\":[]}'),(22,1,121,122,1,'com_search','com_search','{\"core.admin\":{\"7\":1},\"core.manage\":{\"6\":1}}'),(23,1,123,124,1,'com_templates','com_templates','{\"core.admin\":{\"7\":1},\"core.manage\":[],\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(24,1,125,126,1,'com_users','com_users','{\"core.admin\":{\"7\":1},\"core.manage\":[],\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(26,1,127,128,1,'com_wrapper','com_wrapper','{}'),(27,8,24,31,2,'com_content.category.2','Uncategorised','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(28,3,4,5,2,'com_banners.category.3','Uncategorised','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(29,7,16,17,2,'com_contact.category.4','Uncategorised','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(30,19,108,109,2,'com_newsfeeds.category.5','Uncategorised','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(32,33,33,34,3,'com_content.article.1','Typography','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(33,8,32,49,2,'com_content.category.7','Template articles','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(34,33,35,36,3,'com_content.article.2','Module positions','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(35,33,37,38,3,'com_content.article.3','Messages','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(39,8,50,51,2,'com_content.category.9','Layouts','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(52,33,39,40,3,'com_content.article.18','Module variations','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(53,7,18,19,2,'com_contact.category.10','Sample category I','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(54,7,20,21,2,'com_contact.category.11','Sample category II','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(57,19,110,111,2,'com_newsfeeds.category.14','GavickPro','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(58,19,112,113,2,'com_newsfeeds.category.15','Joomla! WebLinks','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(59,27,25,26,3,'com_content.article.19','Archive article I','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(60,27,27,28,3,'com_content.article.20','Archive article II','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(61,27,29,30,3,'com_content.article.21','Archive article III','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(115,33,41,42,3,'com_content.article.56','Page break example','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(116,33,43,44,3,'com_content.article.57','Page Break','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(127,8,52,73,2,'com_content.category.32','Demo content','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(128,127,53,58,3,'com_content.category.33','Subcategory I','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(129,127,59,64,3,'com_content.category.34','Subcategory II','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(141,3,6,7,2,'com_banners.category.35','Demo','{\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(142,1,484,485,1,'com_k2','com_k2','{\"core.admin\":[],\"core.manage\":[],\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[],\"core.edit.own\":[]}'),(144,1,486,487,1,'com_joomlaupdate','com_joomlaupdate','{\"core.admin\":[],\"core.manage\":[],\"core.delete\":[],\"core.edit.state\":[]}'),(171,33,45,46,3,'com_content.article.90','Template features','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(174,127,65,66,3,'com_content.article.91','Students choose accounting lecturer','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(175,127,67,68,3,'com_content.article.92','Private Pesticide Applicators Training','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(176,127,69,70,3,'com_content.article.93','Students to spend spring break serving others','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(177,127,71,72,3,'com_content.article.94','University theme for education website','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(179,129,60,61,4,'com_content.article.95','Jumpstart Your Success in Your College Studies','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(180,129,62,63,4,'com_content.article.96','The Best Universities','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(181,128,54,55,4,'com_content.article.97','Project 2014 - Workshop','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(182,128,56,57,4,'com_content.article.98','Criminal Justice Camp','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(183,33,47,48,3,'com_content.article.99','Frontpage elements','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(187,188,75,76,3,'com_content.article.101','About University','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(188,8,74,83,2,'com_content.category.37','About','{\"core.create\":{\"6\":1,\"3\":1},\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1},\"core.edit.own\":{\"6\":1,\"3\":1}}'),(189,188,77,78,3,'com_content.article.102','History','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(190,188,79,80,3,'com_content.article.103','Facts','{\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(191,188,81,82,3,'com_content.article.104','Frequently Asked Questions','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(192,1,488,489,1,'com_finder','com_finder','{}'),(193,1,490,491,1,'com_tags','com_tags','{\"core.admin\":[],\"core.manage\":[],\"core.create\":[],\"core.delete\":[],\"core.edit\":[],\"core.edit.state\":[]}'),(194,1,492,493,1,'com_contenthistory','com_contenthistory','{}'),(195,1,494,495,1,'com_ajax','com_ajax','{}'),(196,1,496,497,1,'com_postinstall','com_postinstall','{}'),(197,18,104,105,2,'com_modules.module.739','Connect','{\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1}}'),(198,1,498,499,1,'#__ucm_content.1','#__ucm_content.1','[]'),(199,1,500,501,1,'#__ucm_content.2','#__ucm_content.2','[]'),(200,1,502,503,1,'#__ucm_content.3','#__ucm_content.3','[]'),(201,19,114,115,2,'com_newsfeeds.category.38','Joomla!','{\"core.create\":{\"6\":1,\"3\":1},\"core.delete\":{\"6\":1},\"core.edit\":{\"6\":1,\"4\":1},\"core.edit.state\":{\"6\":1,\"5\":1},\"core.edit.own\":{\"6\":1,\"3\":1}}')
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '-- MySQL dump 10.13 Distrib 5.5.50, for Linux (x86_64) CREATE' at line 1 SQL=-- MySQL dump 10.13 Distrib 5.5.50, for Linux (x86_64) CREATE TABLE `#__assets` ( `id` int(10) unsigned NOT NULL AUTO_INCREMENT COMMENT 'Primary Key', `parent_id` int(11) NOT NULL DEFAULT '0' COMMENT 'Nested set parent.', `lft` int(11) NOT NULL DEFAULT '0' COMMENT 'Nested set lft.', `rgt` int(11) NOT NULL DEFAULT '0' COMMENT 'Nested set rgt.', `level` int(10) unsigned NOT NULL COMMENT 'The cached level in the nested tree.', `name` varchar(50) COLLATE utf8_unicode_ci NOT NULL COMMENT 'The unique name for the asset.\n', `title` varchar(100) COLLATE utf8_unicode_ci NOT NULL COMMENT 'The descriptive title for the asset.', `rules` varchar(5120) COLLATE utf8_unicode_ci NOT NULL COMMENT 'JSON encoded access control.', PRIMARY KEY (`id`), UNIQUE KEY `idx_asset_name` (`name`), KEY `idx_lft_rgt` (`lft`,`rgt`), KEY `idx_parent_id` (`parent_id`) ) ENGINE=InnoDB AUTO_INCREMENT=202 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci
User avatar
Fresh Boarder

GK User
Mon Sep 19, 2016 8:03 am
So I got the template installed using the following steps:

1) Uploaded the files from quickstart via ftp
2) Created the DB and run the sql files (via phpmyadmin) in installation/sql/mysql/ folder (joomla.sql and sample data.sql
3) Created a new Joomla user on the users table and assigned him to the admin usergroup.
4) Logged in to admin
5) Installed the template through Extensions->Install->From package file

Unfortunately, the required extensions like Image Show GK5 and the Custom HTML Modules were not installed. So I have to rebuild the template from scratch in order to get the same result as the quickstart package.

If I had to guess, I would say that there has been a mixup between the template download files (quickstart and template packages), so I would check the distributed sql files.

Please check this issue, because I have a website due to the end of the month and the client insisted on this template.

Thank you in advance.
User avatar
Fresh Boarder

GK User
Mon Sep 19, 2016 10:40 am
Dear kostaskopelli,

thanx for your effort and the information.
I cannot follow your example, because I don't have the time to build up anything from scratch.
This is the very purpose of a QUICKstart, to get a website up and running within an hour max, isn't it?

So I really ask for fixing this quickstart in order to make it working.

Thank you! ;)
User avatar
Fresh Boarder

GK User
Mon Sep 19, 2016 4:50 pm
General question: Can I expect this Quickstart to be fixed or not?
If not, I have to pull back my order in order to get refunded until Thursday.
I need a working template.
University is the most sophisticated and beautiful, but if it doesn't work, I have to consider an alternative, I'm afraid...
User avatar
Fresh Boarder

GK User
Mon Sep 19, 2016 6:37 pm
I am a member just as you, not a moderator or member of gavick's staff. :)
xiantropist wrote:Dear kostaskopelli,

thanx for your effort and the information.
I cannot follow your example, because I don't have the time to build up anything from scratch.
This is the very purpose of a QUICKstart, to get a website up and running within an hour max, isn't it?

So I really ask for fixing this quickstart in order to make it working.

Thank you! ;)
User avatar
Fresh Boarder

GK User
Mon Sep 19, 2016 6:44 pm
Yes I know - but great effort anyway :D
User avatar
Fresh Boarder

GK User
Mon Sep 19, 2016 6:56 pm
My friend, if you run only joomla.sql in the steps I provided, the template works perfectly.
It will take less than 30 minutes to setup like I said.

If you don't know how to do this, find someone with basic hosting knowledge and ask them to do it for you, following the steps I described.
User avatar
Fresh Boarder

GK User
Tue Sep 20, 2016 3:46 pm
I'm sorry, but it doesn't work for me.
The table created have the prefix #_.
Tried to rename in the koomla.sql file.
But of course, it doesn't work this way...
How do I teach my installation to use the database, the credentials, the tables...?

I have definitely enough with this thing.
If I would charge you the time, I already invested in making a QUICKSTART working, you had to pay me 10 times of what the template costs.

So once again: will you fix this or not?
Sorry, but I really start to get angry... :angry:
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