We can't register on my website

Hi !

I have a big problem, I have gk_game_magazine for templates.
But the login module don't work ! When I type the blue button "Register" nothing happens.

All fields are cempleted.

My website for example : http://sdg-communaute.fr/

Thx in advance !
Chrysler

Your console indicates problems with recaptcha:

Code: Select all

Failed to load resource: the server responded with a status of 404 (Not Found)
Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App's settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains.


Hello !

Ok, my reCpatcha is broken.
I try with this solution : https://www.gavick.com/documentation/un ... ptcha-code
But that doesn't work !

How I can fix my broken captcha ?
Joomla version : 2.5.28

Bye

I would suggest to check reCaptcha API key configuration. Perhaps you have provided url starting with www. and your site doesn't use one?

Hi,

I created a new reCaptcha API Key without www. but It doesn't work, same problem : captcha not appear !

But, go to "contact" and capatcha works but when we go to "Register" nothing in captcha field.

Thx for your help !
Best regards !

You are still having same error in your console:

Code: Select all

Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App's settings.  It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains.


Perhaps you have left wrong api key somewhere?

From what I see on your contact page - you have 2 different recaptcha scripts loaded there.

One of them is working (the one you see) and the other not.

That work fine

If you have the same problem, go to Administrator Pannel -> Components -> K2 -> Partameters -> Advanced -> Anti-spam Settings

Check all your key in first step.
If that not working : check "No" for "Enable reCaptcha on registration form" after "Save" and check "Yes" and "Save" again.

Have a nice day !
Chrysler

EDIT : That work only on "Contact Page"...
I think Captcha aren't loaded on other page...

They are, just with wrong api key which is causing the error I have posted before.

I speak about Register Captcha. Go to contact page and click on Register the captcha work everywhere on Contact page

Ok, lets straight few things as they are missing from the beginning:
1. What Joomla version (2.x or 3.x)
2. With any next questions - please add it to template specific forum (each template has its own subform categorised with Joomla version)

Hi,

My Joomla Version is -> Joomla! 2.5.28 Stable [ Ember ] 10-December-2014 15:00 GMT

Your topic has been moved to correct forum.

Have you tried to set global Joomla recaptcha key:
https://www.gavick.com/documentation/jo ... -recaptcha

I tried, and that doesn't work !


Thx

Right now the problem might come from recaptcha not loading at all:

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Failed to load resource: the server responded with a status of 404 (Not Found) http://api.recaptcha.net/js/recaptcha_ajax.js


How I can fix this problem ? Do you know ?

Perhaps something else might be the problem. Please check if your template and plugins are up to date. Currently from what I know recaptcha is served from google servers.

Yeah, my template and plugins are up to date. I don't know what can provoke this problem !
Please help me

Ok, I think I know where the problem is. I'll ask our dev team for an opinion and write back as soon as I'll get an answer.

Yeah, but my billing left in 2 days

I got the answer - I was hoping it is something else, but the problem lies within Joomla 2.x itself. reCaptcha implemented in it was not updated to support google reCaptcha and still uses old one. We cannot do anything about it. Perhaps there are some 3rd party plugins fixing reCaptcha for J2.x, but I would simply suggest ti migrate to 3.x where there is no such problem.
You can download 3.x version while your subscription is not over yet and follow any Joomla upgrade tutorial.
We have few articles about upgrading in our documentation:
https://www.gavick.com/documentation/jo ... joomla-3-3

It works ! Thx, but I have a new problem with Joomla 3 with Register.
My website :http://sdg-communaute.fr/

When we are on the Register pop-up, and when we fly over the name of the fields, the new pop-up appear behind the first pop-up !
Screenshot :

Secondly, a "0" is under the register button ! I don't know why is here !
Screenshot :

Thx a lot !

Have a nice day

Sorry for late response...
"0" issue:
https://www.gavick.com/forums/rockwall/ ... arch-32133

With the popup issue, Please edit: /templates/gk_gamemagazine/css/override.css and add at its end:

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.tooltip {
    z-index: 1000003;   
}


Remember to enable "CSS override" in template settings - advanced section.

Nice ! That work.

Thx a lot. Bye

Is there anything else I can help you with regarding this topic?

Yeah, I have a problem with tab module, this is write "tabs_data" and when I click on "Add new tab" button, nothing happens.



Thx you !

Please check if you see any errors in javascript console.