Welcome to all new GavickPro - Things to know

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Gavick Team
Thu Oct 19, 2017 8:23 pm
Please follow the following three links to know the acquisition details and steps to retrieve your gavick account :


1. Read Official Announcement by Robert Gavick (Ex-Owner Gavick).
2. Read Official Announcement by Dinh (CEO, JoomlArt).
3. Steps to retrieve your account are HERE.


Please note that in some cases it may take upto 48 hours to restore account and we recommend using the Support Desk for all account related queries.
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wayne.cawood
Fri Oct 20, 2017 7:24 pm
The Username field cannot be changed...only the name field can be changed.
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thambi.sg
Sat Oct 21, 2017 4:35 pm
thanks a lot .. i have reset my password
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Gavick Team
Mon Oct 23, 2017 6:05 am
Hi Wayne,

The username are editable from the user profiles page. : https://www.gavick.com/edit-profile

We are fixing this issue and emails here in forums would be replaced by usernames very soon. If you have any tech issue to ask and worried about your email being displayed in forums, please use the ticket system here for help : http://support1.joomlart.com . This helpdesk is for gavick users only.

Regards
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danielflorezzuluaga
Thu Dec 07, 2017 1:42 am
Hi,
I have a lifetime account in gavick, the last week I downloaded Template and Themes whitout problems, right now when I try to download a theme doesnt work. It takes me to the Join Gavick pro plans.

What is going on ?

Thanks
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teitbite
Thu Dec 07, 2017 11:33 am
Hi

Is the same happening if You select a theme/template form Your Download section and from the list of templates ?

https://www.gavick.com/joomla-templates
https://www.gavick.com/download/joomla-themes
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danielflorezzuluaga
Thu Dec 07, 2017 1:27 pm
Hi,

There are two routes.

1. https://www.gavick.com/joomla-templates and after if I select one template show the option DEMO and BUY.

2. if i use this URL https://www.gavick.com/download/joomla-themes I can download the template without problems.

The problem is when I try to download a wordpress theme.

There are two routes.

1. URL https://www.gavick.com/wordpress-themes and after if I select one theme show the option DEMO and BUY.

2. URL https://www.gavick.com/download/download-wordpress-themes when I choose a theme it goes to https://www.gavick.com/sign-up?view=emlist&id=7,181,182,183,168

Thanks
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teitbite
Thu Dec 07, 2017 4:35 pm
Hi

Please PM me an email address Your account is assigned to, so I'll be able to check if You are signed for WP.
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Moderator


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