Template installation does not finish

**GK User** Fri Mar 24, 2017 5:11 am Reply with quote Report this post

Hello Everyone,

I'm having problems with the quickstart installation. When it get to the overview part and press on install it goes thru all the motions but returns to the overview page. Tried different folders, fresh downloads of the file but it was no help.

Does any one have any idea why this happens?

Thanks in advance.

**Joshua M** Fri Mar 24, 2017 9:23 am Reply with quote Report this post

Hi,

Are you using clean database during the installation? Are you able to enable Reporting of PHP Errors and Warnings of your server?

**GK User** Fri Mar 24, 2017 3:22 pm Reply with quote Report this post

Joshua,

Thanks for the quick reply. It is a fresh DB, errors are enabled and it shows no error.

Keeps going back to the overview page.

**Joshua M** Sat Mar 25, 2017 11:05 am Reply with quote Report this post

Could you send me a private message with the access to your server?

**GK User** Sat Mar 25, 2017 8:05 pm Reply with quote Report this post

Joshua,

Thank you for your help but it is not possible for me to give you access to the server. Do you need any information about the server, it's configuration?

Is there

**Joshua M** Mon Mar 27, 2017 8:01 am Reply with quote Report this post

Without the access I can't check the issue. Did you try to install our other templates?